Professionalism, Public Trust, And Good Clinical Outcomes

It is established that professionalism is paramount in the medical profession to maintain its integrity, public trust, and good clinical outcomes. And, we expect professionalism to be exemplified in practicing physicians. However, what about students who have yet to earn the coveted MD title? Is their professional (or unprofessional) behavior in medical school indicative of future problems that may arise in practice? Prior to the 21st century, there was a paucity of research on this matter. Research was focused on primary on practicing physicians. For instance, one case-control study that examined physician characteristics showed that physicians disciplined by the Medical Board of California were more likely to be male, without board certification, and older, and that those in specialties such as obstetrics and gynecology, general practice, and psychiatry were more likely to be disciplined (7). A new wave of recent research is establishing a correlation between medical school unprofessional behavior and disciplinary action by state medical boards as well as exploring methods to remedy early unprofessional behavior. This research has been pioneered by Dr. Maxine Papadakis, associate dean for student affairs at the University of California San Francisco medical school. In her pilot study (4), physicians disciplined by the Medical Board of California from 1990 to 2000 showed a higher incidence of unprofessional evidence in their UCSF medical school records (inShow MoreRelatedIt Is Important To The Dentists To Understand The Patient’S1195 Words   |  5 Pagesdentistry when compared to many other professions, a good dentist-patient relationship is an integral element of quality care. So, understanding patient satisfaction is important because patient satisfaction is associated with health status, health outcomes, anxiety, patient adherence and service utilisation 2. The advantages of good dentist-patient relationship on clinical practice includes: 2 The impact of a good dentist-patient relationship on clinical practice: †¢ More collaborative and trustful partnershipRead MoreThe Obligations Of A Dentist1382 Words   |  6 Pagesa professional, beyond the dentist/patient relationship. Consider social, political and environmental issues in your assignment. Ryan Chu 636553 A world centrally founded upon technology has changed the public perception of healthcare professionals, prompting discourse over what professionalism entails by modern standards (Tallis, 2006). With medical information being available to anyone with a computer, the actions of dentists are being scrutinised now more than ever, spurred on by media maligningRead MoreHow The Nmc Code ( 2015 ) Can Guide The Provision Of Person Centred Nursing Care1689 Words   |  7 Pages(2015) guides nurses in the direction of good practice. Why we have the code? Who the code is for? How to implement the code in our daily lives as practitioners. The NMC (2015) is a set of guidelines which nurses and midwives must adhere to in order to provide the best care possible to their patients. The NMC (2015) is split into four main sections: 1. Prioritising people 2. Practise effectively 3. Preserve safety 4. Promote professionalism and trust The NMC code states that the guidelinesRead MoreNhs For National Health Services Essay1407 Words   |  6 PagesNHS stands for National Health Service.NHS was launched by health secretary Aneurin Bevan(1897-1960) at Park hospital in Manchester on July 5 1948.It was created out of the longheld debate that good healthcare should be available to all,regardless of their wealth.Before the establishment of NHS,the provision of healthcare was very limited.The poor people did not have access to healthcare services as they couldn t afford it and mostly people depended on religious practices to cure their diseasesRead MoreThe Death Of The Clinic873 Words   |  4 Pagespost-modernity. Foucault detailed an emerging structure of systematised clinical practice that grew out of the French Revolution, one which had in which ultimately been to the benefit of the citizenry. The increasingly uncertain position of the traditional, mystical, Aristotelian physician was saved in a supposed age of ration ality through the growth of medical teaching, civil structures of patient care, and an overriding trust in the perception (or, in his words, gaze) of a select group of variedRead MoreBeing A Medical Student And As A Future Doctor1758 Words   |  8 Pagesearly in training as when we are medical students certain levels of professionalism are expected of us, as outlined in the documents Good Medical Practice and Tomorrow’s Doctors. (1,2) Due to the sensitivity of the positions they occupy, it is important that future doctors are individuals who are trustworthy and are people able to exhibit professionalism in all aspects of their work. This is vital to maintaining the high esteem the public holds the medical profession in, a regard that may be extendedRead MoreA Holistic Perspective Of The Role And Their Impact On Patient Outcomes1655 Words   |  7 PagesAnalyzing a Nurse in a Manger Role The purpose of this paper is to â€Å"gain a holistic perspective of the leadership role and their impact on patient outcomes† (Sinutko, 2016). The role of a nurse in a management position can extend beyond the confines of the hospital. â€Å"There are plenty of opportunities to put your nursing skills to good use outside the hospital walls† (Brooks, 2015). Nursing information technology (IT), research analyst, healthcare educator, and the insurance industry are just aRead MoreConcept Of Person Centred Care2174 Words   |  9 Pagespatients’ preferences, needs and values and being respectful, in which patient values guide all clinical decisions. The personal relationships formed with the nurses, responsible for patients care will be extremely important. Nurses are well positioned to establishing partnerships with individuals and loved ones and they are central to the quality of care that is experienced. (Walton 2014). Professionalism in nurses describes the s kills, behaviours and values common to those practicing medicine. TheRead MoreEngaging Others With Leadership. The Healthcare System1551 Words   |  7 Pagessupport (Daly, Jackson. Rumsey, Patterson, Davidson, 2015). Nursing leadership combines both personal traits and theories that depend on the personality of the leader (Scully, 2015). A positive outcome from nursing leadership is that it can build talent, develop future leaders, and improve patient outcomes (Korth, 2016). A concern for nursing leadership can be that engaging is failing to develop quiet leaders who may be might become unnoticed (Scully, 2015). Quiet leaders might not vocalize his orRead MoreCode Of Ethics : Nursing Values And Ethical Responsibilities1602 Words   |  7 Pagesimportance of private and confidential repots and preserve that personal family and community related confidentiality in the professional environment. 6) Promoting Justice Nurses should preserve the human rights, equity and justice by promoting the public good. 7) Being Accountable Nurses should be responsible for all the responsibilities and actions taken. Nurses are held responsible for any unethical behavior. ï  ¶ Comparison with United States (ANA, 2015) 1) Primary commitment is with patient The top

Criminology The Scientific Study Of Crime As An...

Criminology is the scientific study of crime as an individual and social phenomenon. Criminological research areas include the incidence of crime as well as its causes and consequences. They also include social and governmental regulations and reactions to crime. Nation master.com (2013) highlights that â€Å"in criminology the positivist school has attempted to find scientific objectivity for the measurement and quantification of criminal behaviour†. The Positivist School of thought presumes that criminal behaviour is caused by various internal and external factors which are outside of the individual s control. The scientific method was introduced and applied to the study of human behaviour. Positivism can be broken up into three segments which include biological, psychological and social positivism Nation master (2013) From a criminological perspective several criminologists would agree that many of society’s laws are not neutral. Whilst Marxists recognise that for a society to function efficiently, social order is necessary, â€Å"the founders of Marxism thought that crime, same as all other problems of human society, is a direct result of the unjust structure of capitalism† (Marxism and Criminology). Furthermore, Marx argued that one should always ask of the law who benefits from it? And in doing so, one may note that most laws are formulated to protect the interests of the most powerful members in society from those with the least power (Chablis, et al.). It may further beShow MoreRelatedCriminology And The Criminal Justice System824 Words   |  4 PagesAs it pertains to the last ten years, Criminology and its relevance to the criminal justice system has been taught internationally to a number of students seeking employment within the criminal justice field. Criminology (as a w hole) is a comprehensive study of criminal behavior, crime as a social matter, and criminal conduct. This is best explained in Stout’s book titled Applied Criminology when it is stated that â€Å"Different criminological theories emerge from different contexts, are shaped by differentRead MoreThe Role Of Criminology And The Criminal Justice System1565 Words   |  7 Pagesis concerned. Violation of these set rules is a crime and it is punishable as stipulated in most state constitutions across the world. Through criminal justice systems, people’s conducts are judged according to guiding laws and principles and those found guilty are punished for their crimes. Criminological enterprise In the above context, criminology therefore refers to the scientific approach to studying criminal behavior. Apparently, every crime committed is usually motivated by different factorsRead MoreCriminology is the Scientific Study of a Crime1026 Words   |  4 Pages The definition of Criminology is the scientific study of crime, as a social phenomenon of criminals, and penalty treatment (Citation Required). 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CesareRead MoreEssay about Rendezvous Disciplines2796 Words   |  12 PagesRendezvous Discipline Criminology is known as a ‘Rendezvous’ discipline; discuss the meaning and validity of this label The purpose of this essay is to discuss the meaning and validity of the label criminology has as a ‘rendezvous discipline’. To do this, this essay illuminates where criminology originates from and what its primary focus is. The Chicago School, Lombrosian Theory, Positivist and Classical criminology, are discussed. Other disciplines namely Sociology, Psychology, and the CriminalRead MoreEssay about Study Guide2185 Words   |  9 Pagesï » ¿ CHAPTER 1 STUDY GUIDE Multiple Choice 1. In ancient cultures, the concept of victim was connected to: a. the notion of sacrifice. b. receiving payment for injuries. c. crime. d. natural disasters. 2. Which of the following correctly describes the relationship between victimology and criminology? a. 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Dr. Heinrich Oppenheimer in his book ‘Rationale of Punishment’ says that a crimeless society is a myth. Commenting on this aspect, Emile Durkheim says, â€Å"a society composed of persons with angelic qualities would not be free from violations of the norms of that society†. In fact, cri me is a dynamic concept changing with social transformation and evolution ofRead More The IQ Debate Essay1140 Words   |  5 PagesIntelligence can be defined in many different ways. This concept has been the focus of numerous studies and investigations by psychologists and other scientific experts. Intelligence can be the mental ability to reason, plan ahead, understand a wide range of complex issues and learn from past experiences (Gottfredson, 1997). Intelligence is the â€Å"resultant of the process of acquiring, storing in memory, retrieving, combining, comparing, and using in new contexts information and conceptual skills†

Company Of Interest Library Assignment Free Essays

They have wonderful bed side manner and the staff has always been compassionate, patient, and extremely helpful. Another reason chose Concentrate is because of their many locations. Although would prefer to work at the 12 Mile and Hoover location because it is about a mile from my house, unfortunately, they are not hiring medical assistants at this time. We will write a custom essay sample on Company Of Interest Library Assignment or any similar topic only for you Order Now However, the Sterling Heights location located at 40732 Van Dyke, Sterling Heights, MI. 4831 3, is hiring. That facility is only 8 miles from my house. Upon research, did find out that Concentrate requires their employees to have a minimum of 12 months direct work experience, current medical assistant irredentist, as well as one year of continuous experience in clinical operations or medical office work after extrinsic. I possess all of the requirements except one year of clinical operations or medical office work after extrinsic. Will be on my way to meeting that requirement upon completion of this program. The reason I want to work there is because Concentrate is a fast paced environment, and there are strict deadlines. Also, compassion and good bed side manner is a quality I have. In my opinion, it is one of the most important qualities a health care worker can have. Concentrate offers 401 (k) with employer match, Medical/Vision/Prescription/ Dental Plans/Life Insurance/Disability Sick Leave/Vacation/Heydays/Personal Days, as well as Colleague Referral Bonuses and Live Healthy Incentives. That is a strong benefit package, comparable to what other companies offer in my experience. According to the web site Michigan. Gob, a medical office assistant middle range salary is from $9. 93 to $12. 18 per hour in East Central Michigan. How to cite Company Of Interest Library Assignment, Papers

Daniel Defoe Essay Example For Students

Daniel Defoe Essay Daniel Defoe’s acclaimed novel, Robinson Crusoe, is not only a great adventurous novel, but an amazing reflection of Defoe’s moral beliefs, personal experiences, and political battles with the English monarchy. Throughout the course of this novel, references to defoe’s own experiences come up again and again. In addition to these numerous references, the general story line of Robinson Crusoe tells a similar story to that of Defoe’s actual life; slightly reminiscent of the prodigal son theme. Daniel Defoe used realism to enhance his novel. While many critics agree with this statement, some think that he should have been more accurate with his realism. Critics also found the book to be very enlightening and beneficial to read and they found that it appealed to a very wide variety of people including the rich and poor, and the young and old. Last but not least, some critics found that it showed lack of ability to create characters and events. Daniel Defoe was born to James and Mary Defoe in St. Gates, London in 1660. His family were all Dissenters, also known as Presbyterians. He had a very good education and his father hoped that he would become a minister, but he chose to become a merchant after he graduated from his schooling. Defoe’s mother died when he was just ten years old, then his father sent him to a boarding school (Moore 1). He was then educated at the Morton Academy,a school fo dissenters(Harvey 215) ,where he was a very good student, and his teacher, the Reverend Me. Norton himself, would later show up as a character in some of Daniel’s fiction.(www.pinkmonkey.com) One year later he married Mary Tuffley, daughter of another dissenter, and also became involved in the Duke of Monmouth‘s rebellion, which was attempting to take the throne from James II. The rebellion ended up a failure and as a result three of Defoes former schoolmates were caught and hanged, but Defoe narrowly escaped the King’s sol diers. (Moor 1) To the outside world, Defoe seemed to continue to prosper after the Monmouth Rebellion, but by 1692, Daniel had gone bankrupt and ended up owing over 17,000 pounds because of eight separate lawsuits between 1688 and 1692, and though he paid off all but 5,000 pounds within ten years, he was never truly free of debt (Moore 1). Then, writing started to become a larger part of his life. In 1701, he wrote a satyrical poem called The True-Born Englishman which became the best-selling poem ever at that time. (Moore 1) In 1706, he returned to Scotland and started up a newspaper in Edinburgh called the Post-Man (Moore 2), where he earned the title of ‘The Father of Journalism’. However, the following year The Act of Union was made official (Moore 2) and as a result Defoe lost his job. In 1719, the first volume of Robinson Crusoe was published and became and instant hit, especially with the middle and lower class citizens. After his success with Robinson Crusoe, h e published Moll Flanders in 1722, using his experiences in Newgate prison to add realism. Daniel used to go to prison cells and even the scaffold to receive manuscripts for these lives of criminals themselves. Finally, he died on April 24, 1731 in Cripplegate of lethargy (Moore 2). His first successful novel, Robinson Crusoe, was a very huge hit. It was about a man named Robinson who, even against his father’s wishes, became a sailor. On one of his voyages he became shipwrecked on a deserted island and was the sole survivor, much the way defoe saw himself. Then, he realized that he wasn’t the only one on the island, much like the Monmouth rebellion. He found a group of cannibals and rescued one of them who, in turn, became his servant. He named him Friday and taught him the ways of Christianity. Then, twenty-eight years later, there was quite a rustle on a ship near by. The crew of the ship had mutinied and the captain and two others were planned to be abandoned on th e island also. Crusoe and Friday come to the captains rescue and save the ship for the captain. In return, the captain showed his gratitude by .u537f19ff9d9ae38231cebc03e8824888 , .u537f19ff9d9ae38231cebc03e8824888 .postImageUrl , .u537f19ff9d9ae38231cebc03e8824888 .centered-text-area { min-height: 80px; position: relative; } .u537f19ff9d9ae38231cebc03e8824888 , .u537f19ff9d9ae38231cebc03e8824888:hover , .u537f19ff9d9ae38231cebc03e8824888:visited , .u537f19ff9d9ae38231cebc03e8824888:active { border:0!important; } .u537f19ff9d9ae38231cebc03e8824888 .clearfix:after { content: ""; display: table; clear: both; } .u537f19ff9d9ae38231cebc03e8824888 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u537f19ff9d9ae38231cebc03e8824888:active , .u537f19ff9d9ae38231cebc03e8824888:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u537f19ff9d9ae38231cebc03e8824888 .centered-text-area { width: 100%; position: relative ; } .u537f19ff9d9ae38231cebc03e8824888 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u537f19ff9d9ae38231cebc03e8824888 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u537f19ff9d9ae38231cebc03e8824888 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u537f19ff9d9ae38231cebc03e8824888:hover .ctaButton { background-color: #34495E!important; } .u537f19ff9d9ae38231cebc03e8824888 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u537f19ff9d9ae38231cebc03e8824888 .u537f19ff9d9ae38231cebc03e8824888-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u537f19ff9d9ae38231cebc03e8824888:after { content: ""; display: block; clear: both; } READ: Why I Chose Criminal Justice Essay

Outcome and Session Evaluation in Psychotherapy

Introduction Human beings have been experiencing numerous challenges in the course of life for a considerably long period of time now. Different intervention strategies have been employed in order to counter the problems with an attempt to solve them amicably.Advertising We will write a custom thesis sample on Outcome and Session Evaluation in Psychotherapy specifically for you for only $16.05 $11/page Learn More Many psychological researchers have made attempts to explore the possibility of enhancing the effectiveness of handling the challenges experienced in life. Psychotherapy is one of the most focused upon field by the scientists in the recent past. It is a process employed by a psychotherapist when attending to the clients. Psychotherapy involves interpersonal counseling sessions where the psychotherapist and the client interact closely with an aim of aiding the patient overcome the problems associated with life. The primary focus of most intervent ion measures is to help the client enhance the feeling of self-worth and hence promote their well-being for a better living. Psychotherapy can be defined as a process geared towards the relief of distressing or a challenge in an individual by someone else, using a predetermined approach from a given theory or paradigm, and the psychotherapist must have some professional training as far as offering the services is concerned (Plante, 1998). A ray of techniques are employed by the psychotherapists depending on the relationship built from experience, dialogue, and continued interaction. Other strategies including promoting communication and the emphasis on the need for a behavior change with an aim of improving the client’s psychological health as well as the need to improve relationships among groups, for instance among members of family. Psychotherapy is such a broad field that it can be practiced by different professionals and practitioners with varying qualifications.Advertis ing Looking for thesis on psychology? Let's see if we can help you! Get your first paper with 15% OFF Learn More For instance, it can be performed by psychiatrists, clinical psychologists, counseling psychologists, rehabilitation counselors, music therapists, mental health counselors, clinical social workers, marriage and family therapists, occupational therapists, psychiatric nurses, and psychoanalysts (Plante, 1998). Given the broadness of psychotherapy, it has the capacity to assert itself as a profession on its own. There are several forms of psychotherapy but most of them use spoken means for exchanging information. Other forms of communication include; the written word, drama, narratives, music, story telling, and the use of art. Psychotherapy is normally conducted in a structured environment between a trained psychotherapist and the client(s). Over a long period of time now, psychotherapy has always been conducted in response to either different clinically diagn osable problems or non-specified mental expressions in human beings resulting from crises in life. Some therapeutic involvements are modeled to attend to clients in the symptom-based approach. However, most interventions by psychotherapists do not employ the medical model when attending to their client(s). Clients, therefore, respond differently to all the various approaches and greatly determine whether they are satisfied by the services offered or not. The need to find out client satisfaction after a session in psychotherapy has been at the center of many researches for the past two decades. Virtually all therapeutic encounters involve the discussion of very sensitive as well as strictly personal issues with the client. As a result, psychotherapists are often bound legally to observe confidentiality as far as sharing client’s information is concerned. The techniques employed in measuring client’s satisfaction have not been as effective as they should be. This paper s eeks to focus on the outcomes and session evaluation in psychotherapy. It will discuss and review existing research, the contributing factors, and propose direction towards achieving better treatment in psychotherapy in order to ensure client satisfaction.Advertising We will write a custom thesis sample on Outcome and Session Evaluation in Psychotherapy specifically for you for only $16.05 $11/page Learn More Although there exists a number of research findings concerning client satisfaction in psychotherapy, advanced and thorough research in session evaluation in psychotherapeutic satisfaction as well as proposals for enhancing the effectiveness of therapeutic interventions need to be conducted. Literature Review Researchers have made significant progress in an attempt to enhance the quality of services offered to the client by psychotherapists. Analyses of outcome and evaluation of client satisfaction from psychotherapeutic sessions by researchers have been done with an aim of drawing meaningful conclusions for improving the various intervention approaches. As much as there are a number of research findings and conclusions, so are the numbers of unaddressed deficiencies in enhancing the effectiveness of psychotherapeutic interventions. This section seeks to focus on the works done by six researchers that will highlight the need for conducting a project for my stated thesis. In a journal article by Laszloffy (2000), research findings to investigate the implications of client satisfaction feedback for fresh family therapists are discussed. In the study, the researcher integrated the client’s perspective on session satisfaction as opposed to the traditional pattern by researchers to ignore this aspect and relying only on therapist’s perspective. Client-satisfaction ratings of therapy sessions were solely used to assess outcome and to select sample. The rating scale was designed such that the client rated the outcome of a given therapy as either â€Å"extremely satisfying† or â€Å"extremely dissatisfying†. The client sample was collected from a degree-granting marital and family therapy (MFT) training program in the United States. It involved separate phone interviews with the therapists and clients within 1-2 months following the termination of the case. All the participants were informed about the project and they participated voluntarily by signing a consent form. Audio-taped interviews were conducted by 8 MFT master’s students.Advertising Looking for thesis on psychology? Let's see if we can help you! Get your first paper with 15% OFF Learn More The researcher investigated two closed-ended questions: â€Å"Were there any changes in presenting problem (yes or no)?† and â€Å"Please rate how satisfied/dissatisfied you are with the therapy you received/provided (on a 7-point Likert scale).† The following open-ended questions were also asked: â€Å"What was particularly good about the therapeutic experience?† â€Å"What was particularly not good about the therapeutic experience?† and â€Å"How would you describe your relationship with your therapist/clients?† The results from the sample were analyzed in terms of what was regarded as good and not good about therapy experience as well as the perception associated with the client-therapist relationship (Laszloffy, 2000). The research question that the analyst used to find out the themes linked to the divergent outcomes was: What specific factors/themes appear to be linked to clients’ overall satisfaction or dissatisfaction with the therapy experience (i.e., therapeutic outcome)?† This research question is in tandem with my thesis where deeper factors contributing to client satisfaction/dissatisfaction need to be investigated. According to the research findings, a number of inherent themes were established. Most clients were positive with their relationship with their therapists. Those who were positive reported that they felt connected. For the therapists, language barrier hindered their desire to develop positive relationship with their clients, but no hostility was implied by those who were extremely dissatisfied. Differences in the levels of client satisfaction were also found to originate from the varying definition of therapeutic goals. The conclusion drawn indicated that clients and the therapists had remarkable congruent perceptions of the therapy experience (Laszloffy, 2000). This supports the thesis in that some important contributing factors were identified as determining client satisfaction in therap y sessions. However, the sample used was very small and specific such that no generalizations can be made about the conclusions reached. The absence of a dialectical data-gathering method similar to qualitative research may have interfered with the results and hence validity of the conclusions. Another research by Simmons and Doherty (1998) focused around the same topic of investigation. The author addressed the question of whether academic training backgrounds make any difference among practicing marriage and family therapists and the client’s satisfaction. The study investigated members of the American Association for Marriage and Family Therapy with academic training in psychology, social work, counseling, and marriage and family therapy by comparing their performance on a wide range of clinical practice variables, and their clients were surveyed as far as their satisfaction and outcomes were concerned. The findings showed highly similar practice patterns and client outcom es across all four disciplinary groups. Just like the findings by Laszloffy (2000), this research sought to explore the role that educational training background may have on client satisfaction. The research concluded that professional discipline does not make any meaningful difference in the outcomes of psychotherapy. The findings of the study, however, cannot be generalized outside the members of the American Association for Marriage and Family Therapy although the 33% response rate raises even further doubts. Also, the role of ethnicity and race was not properly taken into account since the therapists and the clients were 96.6% European American and the report identified this as a limitation (Simmons Doherty, 1998). Hence, it is consistent with my thesis statement that further research into factors affecting client outcome in psychotherapy sessions is needed. An earlier research by Howard, Moras, Brill, Martinovich, and Lutz (1996), investigated the comparative efficacy and effe ctiveness of clinical interventions, aggregated over groups of patients. They advocated the monitoring of a patient’s progress over the course of treatment. The research concluded that despite the accumulation of evidence showing that psychotherapeutic interventions are efficacious and effective for mental health problems, the provision of such treatments is faced with major challenges. The concern raised here will be captured in the project that I intend to pursue in relation to the thesis statement. In an attempt to predict the evaluation of psychotherapy sessions, just as is mentioned in the thesis above, Eugster and Wampold (1996) conducted a research using 114 therapists and 119 patients. They used the Comparative Scale of Psychotherapy Session Constructs designed to measure 9 process variables and how they are related to the session evaluation from the therapists’ and patients’ perspectives. The findings revealed significant difference between the session evaluations for the two groups. Therapist expertness predicted therapist session evaluation while therapist real relationship predicted the patient session evaluation (Eugster Wampold, 1996). The study findings also showed that there are both similarities and significant differences in how patients as well as therapists evaluate psychotherapy sessions. The research had its own limitations. The participating therapists were from a small group of experts; hence, the findings could not be generalized. Furthermore, the research sought to explore the overall systematic differences between therapists and patients and not on individual basis. The project to be pursued will scale down its perspective to focus on the individual dyads. A recent research which was conducted by Reese, Norsworthy, and Rowlands (2009) sought to explore and attempt to solve the question of whether continuous feedback system does improve psychotherapy outcome. The authors hypothesized that the use of outcome data on a continuous basis to monitor treatment progress plays a role in enhancing psychotherapy outcome. The research findings indicated that those patients who used the Partners for Change Outcome Management System (PCOMS) demonstrated significant treatment progress compared to those who did receive treatment usually (Reese et al., 2009). Furthermore, the findings revealed that the clients who use PCOMS experienced reliable change and within fewer sessions. Also, it was established that fewer premature termination of treatment was reported by the clients who used PCOMS. The researchers assessed the result using statistical calculations. The use of the system proved to be a major limitation in this study. Moreover, the study was not consistent since a significant number of clients had no data, meaning they did not participate fully in the study and thus the conclusions may be invalid, to some degree. More appropriate techniques of collecting data and ensuring that there is full particip ation of the clients in the project to evaluate patient satisfaction will be prioritized in my project. Hollon and Dimidjian (2010) conducted the latest research to find out if there were any harmful effects of psychotherapy. The researchers hypothesized that patients can be harmed by treatment or by decisions that are made about those treatments. They were motivated by numerous cases of the harmful effects of psychotherapy which has been established through research that the scope could be broader than is thought. The article defines several ways in which treatment can cause harm to patients. The factors that hinder the detection of the harm have also been discussed. The data was collected through randomized clinical trials. Their desire was to highlight the impact of psychotherapy itself (Hollon Dimidjian, 2010). This could actually be a significant factor that affects session satisfaction in psychotherapy which the project seeks to investigate. Conclusion From the above research findings by various investigators, it is evident that quite a number of studies have been conducted around the field of psychotherapy and client satisfaction. Conducting a deeper research that will build on the challenges experienced by earlier researchers is therefore justified. We can therefore conclude that despite the fact that there exists a number of research findings concerning client satisfaction in psychotherapy, advanced and thorough research in session evaluation in psychotherapeutic satisfaction as well as proposals for enhancing the effectiveness of therapeutic interventions need to be conducted. References Eugster, S. L. Wampold, B. E. (1996). Systematic effects of participant role on evaluation of the psychotherapy session. Journal of Consulting and Clinical  Psychology. 64 (5), 1020-1028 Hollon, S. D. Dimidjian, S. (2010). How would we know if psychotherapy were harmful? Journal of American Psychological Association. 19-32. Howard, K. I., Moras, K., Brill, P. L., Martinovich, Z., Lutz, W. (1996). Evaluation of psychotherapy: efficacy, effectiveness, and patient progress. American  Psychological Association. 51 (10), 1059-1064 Laszloffy, T. A. (2000). The implications of client satisfaction feedback for beginning family therapists: back to the basics. Journal of Marital and Family therapy. 26 (3), 391-397 Plante, T. G. (1998). Measuring treatment outcome and client satisfaction among children and families: A case report. [Peer Reviewed Journal Article]. Journal of  Professional Psychology. 29 (1), 52-55 Reese, R. J., Norsworthy, L. A., Rowlands, S. R. (2009). Does a continuous feedback system improve psychotherapy outcome? Journal of American  Psychological Association. 46 (4), 418-431 Simmons, D. S. Doherty, W. J. (1998). Does academic training background make a difference among practicing marriage and family therapists? Journal of Marital  and Family Therapy. 24 (3), 321-336 This thesis on Outcome and Session Evaluation in Psychotherapy was written and submitted by user Annabella Turner to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Financial Crises Essay

Financial Crises Essay Financial Crises Essay There have been many financial crises that have made significant damage to economies. Some of those crises still live on today as the consequences of some actions still are felt in many countries and economies. The three crises that will be examined will be the Dot-Com Bubble, the Great Recession in the United States and the Greek Crisis. A detailed analysis will be given of each crisis including a comparison of the different events. The first crisis to be examined will be the Dot-Com crisis. This crisis occurred from 1997 to 2000, with the effects of its aftermath being felt until 20021. The country that it affected was just the United States. This crisis was caused by the bubble growth of Dot-Com companies. Dot-Com companies were businesses that were experimenting in the wave of the internet world. During this period Dot-Com companies or companies that wanted to join this surge, would add an â€Å"e-â€Å"at the beginning of their business or a â€Å".com† to be a part of this movement1. This Dot-Com movement ended up having soaring stock prices for companies that joined this movement. Another cause was the free spending of these Dot-Com companies. Company’s believed that their survival was dependent on expanding its customer base slowly. In turn, companies disregarded annual losses that would soon hurt them significantly1. The resolution for this crisis was the stock market taking a substantial loss. A lot of these companies could not recover from this economic collapse so they had to file bankruptcy. A lot of these companies also were bought out. Although this crisis hurt the stock market, it was the businesses that suffered. No government intervention was needed luckily to solve this crisis. The second crisis was the Great Recession in the United States. Signs of the recession were evident in 2007, but the United States would not enter this recession until 20082. The United States is currently still recovering from this recession and will continue to recover for a while. The United States recession affected the United States the most. It has caused substantial economic impacts and losses. However, since the United States is such a powerful country, this crisis has affected many other countries around the world. To sum it up, any country that conducted business with the United States was affected by this crisis. There were many different causes for this crisis. The first was the Securization Food Chain of mortgages2. This means that financial conglomerates, investment banks and insurance firms were linked together in the trading of mortgage derivatives and other derivatives. With this monopoly of firms, loans were being sold and traded to make huge profits. This would i ncrease home prices tremendously. The second cause was that this monopoly of firms was letting people who could not afford homes, afford them. They would finance anyone with the implication that home prices would raise. They would also finance mortgages with adjustable interest rates which would cause homeowners not to be able to afford their homes in the long run. Another contributing cause was the offshoring of American jobs. Businesses were trying to save money by offshoring jobs which in the end contributed to a higher unemployment rate. The fourth contributing factor was the allotment of unemployment rate to control inflation. As the unemployment rate raised so did inflation causing economic failure. Lastly, mergers between large companies were allowed. These mergers reduced tax revenues for large companies and cut employment of employees thus contributing to unemployment as well2. All these causes produced the biggest economic collapse for the United States since the Great De pression. The resolution ended up with government intervention and regulation. This resulted in a bailout for all the companies affected by investing in the mortgage market. This bailout has helped push the United States economy to start recovering. However it is important to note that the

Synesthesia and language Essay Example | Topics and Well Written Essays - 250 words

Synesthesia and language - Essay Example alphabetic writing, hindered knowledge-making into everlasting signs in rows on flat faces, signs someone could come back to and still they had not changed (Slattery, 2005). These signs set up increasingly much deeper disconnections between space and time and between emotion and reason. Slattery (2005) argues that the alphabet is the cybernetic technology, which transformed everything. Synaesthesia, in this viewpoint, promises of reconnection of noesis, recovery of long-lost unity, in ourselves, amongst ourselves and also within the world. Psychedelics create synaesthesias with a noetic eminence, at intense, supersaturated and high-bandwidth release rates, in addition to bringing tales of fresh forms of language, which both develop and express these articulated states of consciousness (Slattery, 2005). They might appeal to some profound yearning for knowledge not offered as information organized in hierarchical structures, cautiously classified, but arriving live and lively, zany, ge sturing, maybe, even alien. Slattery’s (2005) tales of the DMT self-transforming machine pixies made of language providing insufferably high-speed, reduced blasts of pure and extremely alien gnosis, as well as the mushroom experiences deep with the logos, observed and heard in synaesthetic harmony, strange as they are, have been found, in differed forms, by many

Responsible Tourism Essay Example | Topics and Well Written Essays - 5000 words

Responsible Tourism - Essay Example As a result, the situations is several destinations including Africa is characterized by deteriorating infra-structure, political and economic instability, increasing external control and weak backward and forward linkage with other economic sectors. Besides, tourism benefits do not filter down to poor communities (Booyens, 2010). With changes in consumer lifestyle and higher disposable incomes, more people desire to travel and experience pleasure. The World Travel Organization (WTO) predicts that by 2020 international arrivals would exceed 15 million (UNEP, 2005). Growth in tourism would take place across the world but it would be concentrated in the developing countries. In South Africa alone international arrivals are set to grow at an average of 5.5 per year. This can have profound impact on the local economies and the destination because human systems and the environment are strongly coupled and jointly determined systems. For sustainable development the social and the ecological systems cannot be analysed separately (Modvar & Gallopin, 2005). In fact, the perspectives and concerns of the major stakeholders need to be incorporated for an effective decision making. This is because there is a relationship between tourist behavior and their attitude towards the environment (Andereck, 2009). The purpose of this report is to evaluate the concepts of sustainable and responsible tourism, and the similarities and difference between these two concepts. Based on an understanding of responsible tourism, this report presents a responsible tourism strategy for Masai Mara game Reserve. The problems at Mara are identified and then objectives have been set followed by the strategy to achieve the SMART objectives. The concept of sustainability first came into discussions in1987 with the release of the Brundtland Commission’s â€Å"Our Common Future† sponsored by the UN

Marketing Plan for Final Flight (Aerial cremation dispersal) Research Proposal

Marketing Plan for Final Flight (Aerial cremation dispersal) - Research Proposal Example Cremation is, therefore, preferred by a large section of the society. However, disposing the remains becomes a major issue and most families are seen to preserve it in urns, which in time becomes taxing to preserve. Final Flight aims to provide an effective alternative for disposing the ashes of deceased loved ones by scattering them in the air by means of an airplane. The current paper will analyze the market opportunities and specify different marketing plans of the company so as to realize whether undertaking such a business venture is deemed profitable. As we know, those who identify with a religion, different faiths have different traditions when it comes to cremation. While many Christians have traditionally chosen burial -- mirroring Jesus entombment and the belief that the body and the spirit are one and must be whole for resurrection -- others have not, particularly some liberal Protestants. The Catholic Church lifted its ban on cremation in 1963. But the No. 1 reason cited for choosing cremation in a national survey was cost. On average, cremation is one-third the cost of burial (not including the burial plot or upkeep), ranging from about $500 to $1,500, according to the Cremation Association of North America. This company will be called Final Flight LLC, which will be an aerial cremation dispersal service offering an alternative to the underground burial or spreading of ashes over the ground on a local, state, national, and eventually a global level. Our goal is to provide personalized aerial cremation dispersal with the highest standards of dignified and ethical service regarding your loved one’s ashes from the air. We are committed to the highest level of integrity to fulfill the requests of the family. Sunsets become everlasting memorials†¦when the remains of your loved one are dispersed by air. The

Stages of Policy Making: Immigration Policy

Stages of Policy Making: Immigration Policy Five Stages of Policy-Making Process An on-going policy issue that is at the forefront of diverse opinions in Congress is the Immigration Policy issue. Immigration influx began during the Second World War, which led to the need of having policies to regulate the influx. The 1965 Immigration and Nationality Act set the guiding principles of immigration in the United States. The five stages of the Immigration Policymaking are explained below (Migration Information Source, 2013). Identify Policy Objective According to McCabe (2010), the major issue that has led to the need for immigration policies is the illegal immigration and large influx of immigrants from Mexico in search for better wages. Illegal immigrants enter US using fraudulent documents, overstaying visa durations and illegally crossing land borders. Illegal immigration continues to date due to the economic upward growth in the agricultural and construction sector that demands for semi-skilled labour. Secondly, the issue of terrorism is largely affected by immigration. The 9/11 attack led to the formation of the Department of Homeland Security (DHS) in 2003. They have the mandate of overseeing entry of people and goods at entry points, enforcing the customs and immigration requirements in the USA. Additionally, the DHS adjudicates the immigration benefits applications like visa, asylum and naturalization (Migration Information Source, 2013). America is also the leading countries of refugees, providing the protection for political and religious victims. They provide refugee resettlement and asylum which has been a conflicting issue in the Immigration Bill (McCabe, 2010). Policy Formation Russell (2012) indicates that the most convenient way of immigrating is employment-based and family-based channels. Family-based immigration has no numerical restrictions, but there must be sponsoring of a relative for approval. Employment-based immigrations are aimed to uphold the nation’s economic demands. It is limited to 140,000 visas annually. Employment-based green cards are available for workers, mainly sponsored by their employers. Secondly, many immigrants are legalised through the method of the diversity visa lottery. The numbers of people who are naturalized are restricted by per country limits and numerical ceilings. According to the Immigration Bill, refugees are granted all humanitarian help in a foreign country and are resettled in the US. The Congress and the president set the refugee admission ceiling yearly. Noncitizens residing in the US for studies, work or tourism, are eligible for the non-immigrant status. This status has restrictive terms and conditions related to duration of stay. The majority of non-immigrants are tourists and students. The increase in student visas has been led by a rise in students from China (Russell, 2012). Adopting The Best Solution Notably, the Obama administration enacted the Deferred Action for Childhood Arrivals (DACA) program in 2012 (Russell, 2012). The program protected young illegal immigrants from being deported and forced to work. However, this program applied only to those who came to USA as children, received education, and pose no threat to security. Policies such as the Children Health Insurance Program (CHIP) and No Child Left Behind Act were enacted to safeguard the interests of the immigrants and their smoother integration (Russell, 2012). The Congress is continuing in ensuring the rights of immigrants are upheld because of the immense effect the immigrants have on elections. The Latino voting population was 12 million, which consisted of ten Percent of the total voting population. The Democrats and Republicans are pushing for immigration reforms so as to win the allegiance of minority groups (Migration Information Source, 2013). Implementing Immigration, integration is one aspect of immigration policies that is highly underfunded and only target small groups. Hospitals, churches, schools and other groups have taken center stage to initiate the integration of immigrants through English classes, health clinics and training of the immigrants. The government is ensuring illegal immigration reduces through enforcing stricter measures in visa screening, border patrol, employment enforcement. Also, there are removal and deportation of criminals who have violated immigration regulations. Additionally, these measures are focused mainly on the US-Mexican Border. The government has invested billions in infrastructure, technology and personnel for the Border Patrol (Russell, 2012). Evaluating Policy Directives The refugee admission number is flexible and is subject to review annually by the president and the Congress. The Federal government is sensitive to changing political and religious situations in other countries and seek to enhance democracy to all people. Programs such as the Deferred Action for Childhood Arrivals (DACA) program are an indication of the measures taken by the Federal government in evaluating the rights and restrictions of immigrants (Migration Information Source, 2013). References Infoplease (2005). Marbury v. Madison case. Retrieved from http://www.infoplease.com/us/supreme-court/cases/ar20.html. Migration Information Source. (2013) Immigration in the United States: New Economic, Social, Political Landscapes with Legislative Reform on the Horizon. Retrieved from http://www.migrationpolicy.org/article/immigration-united-states-new-economic-social-political-landscapes-legislative-reform Burt, L. Batalova, J. ( 2014).Refugees and Asylees in the United States.Retrieved from http://www.migrationpolicy.org/article/refugees-and-asylees-united-states This Day in History. (2009). Marbury V. Madison Establishes Judicial Review. Retrieved from http://www.history.com/this-day-in-history/marbury-v-madison-establishes- judicial-review Banning of the Festival of Basant: The Debate Banning of the Festival of Basant: The Debate â€Å"Depriving us from celebrating Basant is tantamount to depriving us of our fundamental rights,† Punjab Governor Salmaan Taseer said. The festival of Basant was banned in Pakistan in 2005. Apart from the fact that the ban itself was not fully justified, it not only meant the loss of revenue from the tourism sector but also of discarding of our centuries old tradition. Culture is what defines us in this age and Basant is part of our culture; hence banning Basant just because the State is incapable of controlling its adverse effects is unjustifiable. Most importantly, the imposition of ban itself is not fully justified as the decision to ban Basant was not neutral and was influenced to serve the purpose of our politicians. â€Å"The current ban on Basant, the world famous kite-flying festival of Lahore, appears to be more an outcome of political tussle between two political forces of the country than anything else (Qadeer 7).† The ban on Basant is not an outcome of pure decision making based on its pros and cons; instead the decision is politically influenced. Basant marks the arrival of spring and is a symbol of joy and happiness. It is an integral part of our culture, heritage and lifestyle and nobody has the right to rob us from it. Basant is deeply rooted in peoples psyche and lifestyle. Majority of the public is not only against the ban on Basant but is offended by this government decision. Mian Ejaz, acting district coordination officer during the DCOs absence said, â€Å"Basant should not be banned because it attracts people from all over the world and is a cultural event.† He lamented about grave problems caused by Basant but also said that the public was unwilling to support such a ban (Ali 7). Basant has been in our tradition from a long time and has become a custom and very important part of our lives. But there are some people, particularly those with strong religious assocaition, who raise the point that Basant being a Hindu festival should be banned. Actually this is not the case; these are just illogical accusations made by these people to show their importance in the community. The Hindu festival which these people refer to is ‘Vasant Panchami which is also called Basant.   According to the article ‘Tracing the Origin of Basant, written by Dr. Shaukat Mahmood, Vasant Panchami is a Hindu festival which is about celebrating the glory of Saraswati, the goddess of knowledge, music and art. In India particularly in Indian Bengal, during this festival children are taught to write their first words; Brahmins are fed; ancestors worship is performed; the god of love Kamadeva is worshipped. The festival Hindus celebrate is limited to worshipping, wearing same color clothes and relatives gathering at one place. There is no sign of kite flying in their festival which clearly shows that our tradition is different from theirs. Basant is one of the biggest festivals in the country and is also recognized world wide. It is a sport which mainly exists in Pakistan but is well known to the rest of the world. It is a colorful festival consisting not only of kite flying but also of music, dancing and dinners. People gather together to enjoy and celebrate the arrival of spring. Yasir Qadeer states that, â€Å"It attracts tourists, not just locally but from all over the world (7).†Because of the uniqueness of Basant, people from around the world visits Pakistan to participate in the most awaited event. According to Tourism Development Corporation of Punjab, the Basant Kite Festival held in Lahore has become such a major tourist attraction that people flock from countries worldwide to participate in this unique occasion. The increase in tourism due to Basant in turn boosts the economy of Pakistan and improves the standard of living. Another reason why Basant should not be banned is the amount of revenue generated from it is enormous. There are several ways in which revenue is generated during the Basant. Thousands of people travel and visits Pakistan to join in the festival. The revenue generated from the rental of accommodation facilities significantly increases during Basant festival because of the increased tourists. Revenue generation during Basant is not only limited to kite flying activities . During the festival a lot of events take place such as musical events and also the food streets are jammed packed with people. â€Å"The intense economic activity that went with Basant (trade, travel, hotel, tourism, shopping, etc.) was touching the $ 250 million mark — not bad, for a week-long celebration. To top it off various other quality festivals started around the Basant bonanza (notably the music conference and the international drama and puppet festival) (Mirza 3).† However, there is some opposition and criticism about the Basant being not profitable, rather resulting in losses due to damages done to the electric wires and poles. According to Ali Pervaiz, a newspaper reporter, â€Å"Basant also faced opposition from Water and Power Development Authority (WAPDA) and itsdistribution companiesmainly the Lahore Electric Supply Company (LESCO) and GujranwalaElectric Power Company(GEPCO) as kite flying also resulted in frequent power tripping besides damaging the sensitive installations of WAPDA and its companies.† The main cause of this power failure is the use of metallic or chemical-coated string. These strings, when come in contact with electric wire, cause the wire to tear which result in power tripping. But this is a problem which can be easily resolved. By introducing and properly implementing a law which imposes a ban on the use of such types of strings can result in overcoming the power failure issue and countering the claims made by t hese companies. Kite flying business is a very large one. The industry related to it is massive with a very large market. About a week or two before the Basant, shopkeepers start to make preparations for selling kites and twine. Huge numbers of shops are set up and people invest millions of rupees in the trade. Many people are employed in the factories in which kites and twine are manufactured. â€Å"String and kite makers are working overtime on roadsides and in small factories in places like Shahdara, Murdike, Baghbanpura, Ichhra and Shadbagh. Kite making has become a sort of cottage industry involving even women and children the year round (Hanif 6).† So banning Basant, would lead to loss of employment for thousand of workers hence worsening their financial condition. For example, during the Basant the owners of the previously abandoned and dilapidated houses in Gowalmandis food street become rich overnight as many multi-national companies hustle to rent their rooftops for the occasion. Th e ban on Basant would affect them along with other in the kite flying business very roughly. The main incidents that lead to the ban on Basant were the use of the metallic and chemical-coated twine. Basant was officially banned in 2005 when a great deal of people in various cities including Rawalpindi lost their lives due to metallic or chemical-coated string that cuts instantly through the flesh like a sharp-edged weapon. Main issue regarding the ban was the damages that these razor-sharp strings caused. Many people lost their lives and many were severely injured when they came in contact with this twine while walking on roads or travelling on motorcycles. But banning is not the solution. Government should restrict the use of these types of strings. Also during these two days of kite flying, government should set a curfew on the people walking and driving motorcycles because most of the accidents happen to them. The government should alternatively provide free public bus transport during these days to accommodate those who want to travel. In conclusion, Basant should not be banned as it creates revenue for a country and is most importantly a part of our culture. To ban Basant is just like erasing an integral part of our culture which is unacceptable. Yes, there have been many unfortunate incidents in the recent past but banning Basant because of them is not the solution. For example, no government has banned flying of aircraft because some planes have crashed in the history. They rather focused on making flying a safer experience.Likewise, the government should focus on making this festival safer by reducing losses incurred to life and property to the minimum. Designated grounds should be prepared for flying kites and citizens who wish to participate in the activity should be facilitated to do so in safety in these designated areas. â€Å"Banning a festival which was like the smile of a child in spirit is too harsh a step——akin to rendering the city soulless† (Qadeer 7). Work Cited Qadeer, Yasir. Holi In Sky.Nation5 Mar. 2010. Print. Ali, Aayan. Ban on Basant Should There Be One or Not.Daily times11 Dec. 2004. Print. Mahmood, Shaukat. Tracing the Origin of Basant.The Nation Sunday Plus6 Mar. 2010. Print. Mirza, Nasir Abbas. Reasons behind the Basant Ban.Daily times31 Mar. 2010. Print. Hanif, Intikhab. Prepare for Basant, Come What May.Dawn5 Feb. 2002. Print.

Shakespeares Othello - Desdemona in Othello Essay -- Othello essays

Desdemona in Othello  Ã‚        Ã‚  Ã‚   In William Shakespeare’s tragic drama Othello, the wife of the protagonist is Desdemona. She is a lovely, intelligent, wholesome and pious person. This essay will analyze her.    In Act 1 Scene1, Iago persuades the rejected suitor of Desdemona, Roderigo, to accompany him to the home of Brabantio, Desdemona’s father, in the middle of the night. Once there the two awaken him with loud shouts about his daughter’s elopement with Othello. In response to Iago’s vulgar descriptions of Desdemona’s involvement with the general, Brabantio arises from bed and, with Roderigo’s help, gathers a search party to go and find Desdemona and bring her home. The father’s attitude is that life without his Desdemona will be much worse than before:    It is too true an evil: gone she is;   Ã‚  Ã‚  Ã‚   And what's to come of my despised time   Ã‚  Ã‚  Ã‚   Is nought but bitterness. (1.1)    So obviously the senator has great respect for his daughter, or at least for the comforts which she has afforded him up the beginning of the play. This respect is shared by her new husband Othello, who says to Iago    that I love the gentle Desdemona,   Ã‚  Ã‚  Ã‚   I would not my unhoused free condition   Ã‚  Ã‚  Ã‚   Put into circumscription and confine   Ã‚  Ã‚  Ã‚   For the sea's worth. (1.2)    Once that Brabantio has located Othello, the father presses charges publicly in order to have Desdemona returned:      Ã‚  Ã‚  Ã‚   To prison, till fit time   Ã‚  Ã‚  Ã‚   Of law and course of direct session   Ã‚  Ã‚  Ã‚   Call thee to answer. (1.2)    The proceedings which take place before the Duke of Venice cause the father to permanently lose his daughter, mostly due to Desdemona’s own fluent presentation of her point of view in the city... ...he was heavenly true!† And upon the arrival of Iago, she publicly accuses him of lying:      Ã‚  Ã‚  Ã‚   You told a lie, an odious, damned lie;   Ã‚  Ã‚  Ã‚   Upon my soul, a lie, a wicked lie.   Ã‚  Ã‚  Ã‚   She false with Cassio! (5.2)    Then she accuses him of causing murder: â€Å"And your reports have set the murder on.† Emilia’s stunning interrogation and conviction of her own husband as the evil mastermind behind the murder results in Iago’s murder of her. Gullible Othello, grief-stricken by remorse for the tragic mistake he has made, stabs himself and dies on the bed next to his wife, his sorrow being as deep as his love for Desdemona prior to Iago’s machinations.    WORKS CITED    Shakespeare, William. Othello. In The Electric Shakespeare. Princeton University. 1996. http://www.eiu.edu/~multilit/studyabroad/othello/othello_all.html No line nos.      

Canvas Art Essay

The subjectivity of perception makes art what it is. Art is all about perception and individuality, since everyone has a different background, experience, taste, and opinion about any artwork. To determine the extent to which perception plays a role in the development, and the existence, of the arts, it is essential to identify the knowledge issues of perception in regards to the area of knowledge. First, is perception consistent and definite? Does previous knowledge (prejudice) influence how one perceives an artwork? Is perception subjective? These questions will be explored using one all-purpose example in the arts: El Greco’s dramatic and expressionistic artworks. Firstly, perception is not universal in terms of time, as very evident with El Greco’s works. Virtually all of El Greco’s paintings were disdained by his contemporary painters and the public during his lifetime, 1541-1614. His works opposed too many aspects of Baroque style, which was popular in the 17th century. El Greco, therefore, had no followers and no audience at that time; his works were considered to be unnatural and overly-complex. However, in the 20th century, his works greatly influenced painters, leading to the birth of expressionism and cubism. For example, Pablo Picasso and Paul Cezanne studied El Greco’s structural compositions, his ability to interweave space and form, and the special effects of highlights, which were all disregarded in the 17th century. Also, Jackson Pollock, an expressionist, also followed El Greco’s expressionistic composition. Therefore, the â€Å"unnatural† and â€Å"overly-complex† features in the 17th century became the dominant characteristics of the new form of Expressionism. In general, perception is indefinite, with the ability to change over time: the time that a piece of art is created and perceived influences the way it is perceived. Also, previous knowledge and experience significantly influences perception. For instance, The Burial of the Count of Orgaz, El Greco’s most famous work today was presented at the Louvre in 1838. At that time, the audience knew, ahead of time, of El Greco’s life, career, and works; therefore, there was much enthusiasm and attraction to the painting. Meanwhile, The Burial of the Count of Orgaz was also studied in art schools in the 19th century where students analyzed its composition and form. However, before the students knew the title of the artwork and its artist, they had little interest and fondness for the work. Therefore, this reveals how previous knowledge (in this case, of El Greco’s life, artistic talent and fame) affects how it is perceived. Without that knowledge, The Burial of the Count of Orgaz could have simply been an amateur’s painting. This brings up the same issue once again. Knowing that the artwork is by El Greco, one may have a positive bias to the work, hence perceiving the painting to be better than it actually is. Lastly, perception is very limited in that it is very subjective. For example, we are selective in what we perceive, ignoring certain aspects while emphasizing others. For instance, in El Greco’s El Espolio, or The Disrobing of Christ, the oppression of Christ by his cruel tormentors is believed to be artist’s intensions; such studies emphasize El Greco use of vertical and lateral space of the canvas to present this idea. However, some critics say that the subject, rather, is to satirize the situation, since Christ is looking up to Heaven while his figure is segregated from the other people and the violence. Also, there is a figure in the painting’s background that is pointing at Christ accusingly. Therefore, it is evident that in these various analyses, different aspects of the painting are emphasized. The real meaning of any artwork is, consequently, not known and cannot be proven in any way. No one sees all the details that another sees in an artwork, hence making it very subjective. This knowledge issue links with the question that cultural background influences the subjectivity and limitations of perception. My prior experience may cause myself to view an artwork in a certain way, and not another. For instance, since I am religious, I regard El Greco’s El Espolio to be a genuine presentation of the oppression of Christ by his tormentors; I do not perceive it to be a satire of his death.

rhetoric essay

rhetoric essay rhetoric essay Margaret Sanger gave her Children’s era speech in Newyork, Newyork on March 30, 1925 to a group at a birth control conference. She began a lifelong research in efforts to birth control. She was excited to share her research with the people. Her speech contains all three rhetoric forms but it mainly deals with logos and pathos. Her speech deals with the results of over population and the lack of options women are faced with such as birth control. She begins her speech talking about a garden and how much work and affection goes into taking care of a garden. The opening part of her speech about this garden deals with logos because she is talking about how to properly take care of your garden. â€Å"You have got to give your seeds a proper soil in which to grow.† It is an analogy going what should have been done and what has been done. Looking at something beautiful is fun but there comes all the responsibilities as well. The logic behind this message is she is opting women a way out of unplanned pregnancies. A way for women to not commit and over fill their plates. Trying to lower the population of children who women are are not ready for motherhood, Margaret takes action at the convention for birth control, where she gave her speech. Margaret then goes on saying there are seven conditions in which would make a mother unfit. The seven she describes are â€Å"transmissible disease, temporary disease, subnormal children a lready in the family, space out between births, twenty-three

Free Essays on Indian Status and Band Membership Issues

INDIAN STATUS AND BAND MEMBERSHIP ISSUES INTRODUCTION Historically, entitlement to Indian status and Indian band membership have been complex and controversial issues. The legal definition of the term â€Å"Indian† has brought with it certain benefits and eligibility for federal programs, as well as a history of limitations on rights.(1) Disputes over the definition of Indian status, the authority to determine band membership, and access to rights tied to status and membership have given rise to conflicts between Indian bands and governments, and within Indian communities. In 1985, amendments to the Indian Act (Bill C31)removed a number of discriminatory provisions from the Act. One result has been a significant increase in the size of the status Indian population. The changes also increased band control over membership and other aspects of community life. While eliminating some problems, in the ensuing decade the amendments introduced a number of new political, social and financial issues for Indian communities. In recent years, membership-related disputes, often tied directly to Bill C31, have resulted in a number of significant court cases. A consideration of these issues also raises broader questions about the changing nature of the Indian population in Canada, the rights of individuals and communities, and the power to determine membership under self-government arrangements. This paper examines some of the current issues surrounding Indian band membership. It surveys Indian Act provisions regarding status and band membership and the changes introduced through Bill C31. The paper then discusses some of the consequences of that bill and outlines subsequent court cases that focused on band membership and associated rights. The final section of the paper discusses the implications of the resulting judgments and comments on membership issues in the context of self-government for Indian commun... Free Essays on Indian Status and Band Membership Issues Free Essays on Indian Status and Band Membership Issues INDIAN STATUS AND BAND MEMBERSHIP ISSUES INTRODUCTION Historically, entitlement to Indian status and Indian band membership have been complex and controversial issues. The legal definition of the term â€Å"Indian† has brought with it certain benefits and eligibility for federal programs, as well as a history of limitations on rights.(1) Disputes over the definition of Indian status, the authority to determine band membership, and access to rights tied to status and membership have given rise to conflicts between Indian bands and governments, and within Indian communities. In 1985, amendments to the Indian Act (Bill C31)removed a number of discriminatory provisions from the Act. One result has been a significant increase in the size of the status Indian population. The changes also increased band control over membership and other aspects of community life. While eliminating some problems, in the ensuing decade the amendments introduced a number of new political, social and financial issues for Indian communities. In recent years, membership-related disputes, often tied directly to Bill C31, have resulted in a number of significant court cases. A consideration of these issues also raises broader questions about the changing nature of the Indian population in Canada, the rights of individuals and communities, and the power to determine membership under self-government arrangements. This paper examines some of the current issues surrounding Indian band membership. It surveys Indian Act provisions regarding status and band membership and the changes introduced through Bill C31. The paper then discusses some of the consequences of that bill and outlines subsequent court cases that focused on band membership and associated rights. The final section of the paper discusses the implications of the resulting judgments and comments on membership issues in the context of self-government for Indian commun...

Financial Information for Business Decisions Essay - 1

Financial Information for Business Decisions - Essay Example Marks and Spencer’s well established business attracts a great deal of consumer base irrespective of demography. The company’s main business consists in selling fabric items and clothing for men, women and kids’. The company, by applying prudent marketing techniques, has been able to grab market share of around 11.0%2 by value and 11.2%3 by volume. Marks and Spencer has also been actively involved in the business of marketing and selling edible products which has earned the company immense revenue in the past few years. Through its unmatchable food quality, Marks and Spencer is now regarded as one of the finest when it comes to quality food products. Operating Performance of the Company Marks and Spencer has been actively involved in the marketing of fresh meals and canned food items. The company also earns a good portion of its revenue through selling some of the finest wines and other affordable grocery products as well. In the recent past the company has been able to renew its food range and now offers a diverse variety of products to its customers. This change in strategy has been of benefit to the company which has caused an increase of 1.8%4 in sales revenue from food business. During the financial year 2010, the company progressed by leaps and bounds. ... The table below compares the financial results of Marks and Spencer, for the last five financial years from 2010 till 2006. Particulars8 2010 2009 2008 2007 2006 Group Revenue 9,537 9,062 9,022 8,588 7,797 Operating Profit - Continuing Operations 852 871 1,211 1,046 850 Profit from ordinary activities before taxation - continuing operations 703 706 1,129 937 746 Profit for the year 523 507 821 660 523 As can be observed from the above analysis, the financial outlook of the company has improved in the last five years. The group revenue has shown an inclining trend which pertains to the opening of new stores and outlets of the company. The company has expanded its operation both in and out of England over the past couple of years. Marks and Spencer is actively involved in overseas sales, and fluctuation in exchange rate has had a significant impact on the revenue of the company. The company was able to shrug off the recent global meltdown .The gross profit to sales ratio for the year e nded December 31, 2010 was 8.93%9 which has decreased by 0.67% during the current year. Despite the decrease in gross profit to sales ratio, the net profit of the company has increased by ?16.210 million. The primary reason behind the increase in the net profit is the fact that during the current financial year the company did not incur any cost during the current year on corporate restructuring. The increase in net profit is due to the fact that during the current year the company did not incur any exceptional cost which it had incurred during the year prior to that on strategic restructuring. If we analyze the financial year 2009, there has been a major decrease in the profit after tax. This

Strategic Analysis of Regent Hotel Singapore Research Paper

Strategic Analysis of Regent Hotel Singapore - Research Paper Example Strategic Analysis of Regent Hotel Singapore For example, the firms that existed before Regent Hotel were a major threat. Major potential factors that expose an industry or a company to overcome such challenges may include; a sustainable competitive advantage through innovation. For this case, Regent Hotel established renewable sources of energy, which indeed was a great challenge to existing industries. However, Porter argues that competition between offline and online companies is also a factor need for consideration Secondly, Porter comments profitable markets that yield good profits will attract new industries. This results in many new competitors, which eventually will decrease profitability for all firms in the industry. The following factors can have an effect on how much of a threat new competitors may pose: the existence of barriers to entry for example patents, rights, etc. The most attractive segment is one in which entry barriers are high and exit barriers are low. Here, new firms can enter and non-performing firms can exit easily due to high competition. The following factors have indeed helped Regent Hotel, as a company to sail through government policy not affects Regent Hotel to expand its business. All suppliers of raw materials, components, labor, and services to the firm can be a cause of power over the firm when there are few substitutes. For example if you are making loaves of breads and there is only one person who sells flour, then you have no substitute but to buy it from them.

Financial Future Of British Petroleum Term Paper

Financial Future Of British Petroleum - Term Paper Example The U.S. completed negotiations with BP Plc to establish the $20 billion fund that will compensate victims of the Gulf of Mexico oil spill† (Blum & Snyder). 20 billion dollar is a huge amount for BP and such a huge amount given as compensation caused severe financial problems in BP and the company is currently on the verge of bankruptcy. BP forced to appoint a new CEO in their last-minute effort for survival. This paper is trying to answer the questions like; where BP stands on the market now, where it is going and where it might end up. BP plans to sell assets for up to $30 billion over the next 18 months, primarily in the upstream business and selected on the basis that they are worth more to other companies than to BP. This portfolio high grading will leave the company with a smaller but higher quality Exploration & Production business. The company said it was taking a prudent approach to manage the balance sheet and its financial liquidity, in order to ensure that BP has the flexibility to meet all of its future financial obligations. As a result, it plans to reduce its net debt level down to a range of $10-$15 billion within the next 18 months, compared to net debt of $23 billion at the end of June (BP Sets Out Gulf of Mexico Costs, Further Asset Sales and Strong Operating Performance) BP is currently doing everything possible to stay in the market. It is not in a position to utilize some of its projects effectively because of their weak financial abilities at present. BP has realized that some of these projects can be managed more effectively by others and the market value of these projects are more than what BP would be able to derive out of it.

Geography Rivers Essay Example for Free

Geography Rivers Essay 1. The speed and volume of a river varies from place to place along a rivers course because of many reasons. In the upper course, the volume of water is low as there are few tributaries. In comparison, the volume of water in the middle course is higher as there are more tributaries supplying water to the main river channel. The volume of water in the lower course is the highest as the lower course has the most tributaries. However, many other factors will also affect the volume of water in the river. More permeable rocks will result in less surface runoff, thus a lower volume of water. Less permeable rocks will then have more surface runoff, thus a higher volume of water. Vegetation on land such as trees and plants also affects the volume of water, as vegetation intercepts rain. The upper course usually has more vegetation, while the lower courses have less vegetation intercepting precipitation. Sparse vegetation results in less water infiltrating the ground, thus there will be more surface runoff, resulting in a larger volume of water. The climate of the particular area will affect the volume of water in a river too. The volume of water varies for wet and dry seasons as the amount of rainfall changes. Generally, in hot and wet equatorial or tropical area, there is a higher volume of water as compared to dry areas such as deserts. Lastly, the size of the drainage basin will affect the volume of a river. The bigger the size of land area drained by the main river and its tributaries, the higher the volume of water as there is more collection of rainwater compared to a smaller drainage basin which has less surface area for rain to fall on. The speed of the river, is affected by the gradient of the river. In the upper course, the gradient of the river is steep, thus the water is fast-flowing. In the middle and lower courses, the gradient is gentler, thus the water flows more slowly. The roughness of the river channel also affects the speed of the water in a river. Generally, the upper course has a rougher river channel while the middle and lower courses have a smoother river channel. When the river bed is uneven and has a large number of obstacles such as rocks, boulders and plants, there is more friction, causing the water to flow more slowly. The wetted perimeter of the river affects the speed of the water too. The wetted perimeter of the water is the size of the river channel in contact with the water. The upper course has usually a smaller wetted perimeter while the middle course has a larger wetted perimeter. The lower course has the largest wetted perimeter. A larger wetted perimeter decreases the speed of the water due to the friction generated as with more of the river channel being in contact with the rivers water. 2.a) Transport process A is suspension. Suspension occurs when small particles such as silt or clay-sized particles are carried within the water by turbulent flow. Transport process B is traction, and occurs when large boulders or rocks rolled along the river bed. Transport process C is saltation, where small pebbles and stones are bounced or hopped along the river bed. b) Solution is not shown in the figure. Solution is a river transport process in which minerals are dissolved in the water and carried in solution. As the minerals are dissolved in the water and thus invisible to the naked eye, it then cannot be shown in the figure. 3.a) There are 4 main processes of river erosion, including hydraulic action, corrasion, attrition and solution. Hydraulic action is the removing and dislodging of rocks from the bed and banks of the river by the sheer force of the running water. Corrasion, or abrasion, is the grinding of rock fragments carried by the river against the bed and banks of the river. This action both widens and deepens the river channel. Attrition is the knocking of rock fragments in the water against one another. In the process, the rocks become smaller and rounder as the sharp edges are grounded. Through time, rocks become grain sized silt, clay and other sediments. Solution is the process by which river water reacts chemically with soluble minerals in the rocks and dissolves them. For example, when a river stream flows over an area of limestone, it erodes the limestone by reacting chemically with it and dissolves it.

Gonial Angle as an Indicator for Growth Pattern

Gonial Angle as an Indicator for Growth Pattern ABSTRACT: Aim: To determine the gonial angle, upper gonial angle and lower gonial angle in patients with horizontal, vertical and average growth pattern belonging to the local Chennai population and determine if it can be used as a growth indicator. Materials and Methods: Gonial angle, upper gonial angle and lower gonial angle measurements were made on lateral cephalograms of 90 patients 44 males and 46 females. Results A one sample T test was used to determine the mean values for average, horizontal and vertical growth pattern and to check their level of significance. All the values were statistically significant with a P value = 0.000.  Conclusion: The upper gonial angle was the same irrespective of growth pattern. The gonial angle and lower gonial angle can be used as an indicator for growth. INTRODUCTION: Gonial angle is widely used in orthodontic cephalogram tracing. It is a valuable indicator to diagnose the growth pattern of patients and also determines the rotation of the mandible. The gonial angle can also be a handy tool in age assessment in extreme situations like mass disaster, remains of human dead exhumed and murderous mutilations, missing individuals, etc.[1]. The downward and backward rotation of the mandible is called as a high angle and these patients showed increased gonial angle. Contrary to this, upward and forward direction of mandible is called as a low angle and these patients showed a decrease in gonial angle.[2] Thus, it becomes one of the most important angles for determining orthodontic or surgical plans in a patient. A few studies focused on the mandibular angle, its change throughout aging, and changing relation to dental status. This study was conducted on lateral cephalograms of a total of 90 subjects. The aim of this study was to evaluate the gonial angle as an indicator for the growth pattern. MATERIALS AND METHODS: Lateral cephalograms of 90 patients which includes 44 males and 46 females belonging to the local Chennai population were obtained from the patient records of the department of Orthodontics. The growth pattern were grouped into three groups namely vertical growth pattern, average growth pattern and horizontal growth pattern based on the clinical and cephalometric FMA. The gonial angle was measured by taking the tangent to the posterior border of the ramus and tangent to the lower border of the mandible on lateral cephalogram (Fig 1). Because of the superimpositions seen on lateral cephalograms, reliable measurement of the gonial angle becomes difficult. The gonial angle was measured on the lateral cephalometric radiograph using a mathematical protractor. The angle is recorded in degrees. FMA, gonial angle, upper gonial angle and lower gonial angle are measured. Frankfort mandibular plane angle is the angle formed between FHP and mandibular plane (Tweeds, 1954).[3] Gonial angle is the angle formed by the points articulare, gonion and methon. Upper Gonial angle is the angle formed by the points articulare, gonion and nasion and lower Gonial angle is the angle formed by the points nasion, gonion and meton. The cephalograms were traced on matte acetate paper with 2H pencil under double illumination. Since only angular measurements were recorded magnification was not calculated. The values obtained were tabulated and subjected to statistical evaluation. STATISTICAL ANALYSIS: A one sample T test was done using SPSS 22 software to determine the mean values for average, horizontal and vertical growth pattern and to check their level of significance. RESULTS: Table 1 and Graph 1shows the results obtained. In patients with horizontal growth pattern, the mean value for the FMA was 19.6 °Ã‚ ±0.45 ° (P=0.000). The mean value for the gonial angle was 122.43 °Ã‚ ± 1.40 °(P=0.000). Mean value for lower and upper gonial angle were 66.80 °Ã‚ ±.01 ° and 55.30 °  ±0. 99 ° respectively with (P=0.000). In patients with vertical growth pattern, the mean value for the FMA was 33.93 °Ã‚ ± 1.32 °(P=0.000). Mean value for gonial angles was 130.20 °Ã‚ ±1.39 ° (P=0.000).Mean value for lower and upper gonial angle were 76.40 °Ã‚ ±1.39 °and 53.80 °Ã‚ ±1.15 ° respectively with (P=0.000). In the average growth pattern, the mean value for the FMA was 24.93 °Ã‚ ± 0.26 ° (P=0.000). The mean value for gonial angle was 127.03 °Ã‚ ±0.997 ° (P=0.000). Mean value for lower and upper gonial angle were 71.53 °Ã‚ ±0.9 ° and 55.17 °Ã‚ ±1.07 °respectively (P=0.000). DISCUSSION: Evaluation of growth pattern plays a major role in diagnosis and treatment planning. There are various cephalometric parameters to evaluate growth pattern. Those commonly used are SN to mandibular plane, Frankfurt horizontal plane angle and Jarabak’s ratio. However, fault in the SN plane and Frankfurt horizontal plane can produce erroneous results in growth pattern. The Jarabak’s ratio is based on the posterior and anterior facial height and does not reflect the rotation of the mandible. In the present study the samples were grouped into horizontal, average and vertical growth pattern based on the clinical and cephalometric FMA. The mean value of FMA was determined for each group and was found to be 19.6 °Ã‚ ±0.45 °, 24.93 °Ã‚ ± 0.26 ° and 33.93 °Ã‚ ± 1.32 ° for horizontal, average and vertical growth pattern and the values obtained were statistically significant with a P value of 0.000 and confidence interval of 95%. The gonial angle ranged from 119.5749 ° to 125.2918 ° in horizontal growers, 127.5048 ° to 132.8952 ° in vertical growers and 124.9940 ° to 129.0726 ° in average growers. The lower gonial angle range from 64.7351 ° to 68.8649 ° in patients with horizontal growth pattern, 73.5518 ° to 79.2482 ° in average growth pattern and 69.6812 ° to 73.3855 ° in vertical growth pattern. The upper gonial angle ranged from 53.2568 ° to 57.3432 ° in horizontal growth pattern, 51.4518 ° to 56.1482 ° in vertical growth pattern a nd 52.9738 ° to 57.3596 ° in average growth pattern. It can be seen that the upper gonial angle is almost the same in horizontal, vertical and average growth pattern. The lower gonial angle on the contrary increased in the degree of angulation from horizontal, average and vertical growth pattern and can be used as an indicator for assessing growth pattern. According to Rakosi,[4] the norm value for gonial angle in Caucasians with average growth pattern ranged from 128 °Ã‚ ±7 ° which was almost similar to our measurements 127.0333 °Ã‚ ±.99710 ° and ranged from 124.9940 ° to 129.0726 °. The upper gonial angle in Caucasians with average growth pattern ranged from 52 ° to 55 ° but in our sample it had a mean value of 55.1667 °Ã‚ ±1.07220 ° ranging from 52.9738 ° to 57.3596 °. The lower gonial angle in Caucasians was between 70 ° to 75 °. In the present sample the lower gonial angle ranged from 69.6812 ° to 73.3855 ° with a mean of 71.5333 °Ã‚ ±.90558 °. This value was less compared to the Caucasian population. CONCLUSION: The upper gonial angle was the same irrespective of growth pattern The lower gonial angle increases from horizontal, average and vertical growth pattern The lower gonial angle in the present sample is less compared to Caucasians The mean values in average growth in the local Chennai population were 127.03 °Ã‚ ±0.997 °, 71.53 °Ã‚ ±0.9 ° and 55.17 °Ã‚ ±1.07 ° for gonial angle, lower gonial angle and upper gonial angle respectively. All the values were statistically significant with a P value = 0.000 The lower gonial angle can be used as an indicator for growth pattern

After Cancer Essay -- Long Term Effects Medicine Medical Papers

After Cancer Twice a day, an email full of support, encouragement, and information arrives in the inboxes of the 370 members of the Long-term Cancer Survivors mailing list. The topic of discussion is often the â€Å"late effects† of cancer treatment. One member’s recent posting is titled â€Å"Why?† â€Å"Why, after being in remission for years, am I so angry and depressed that my personal relationships are falling apart?† the cancer survivor asked. The answer is the psychosocial late effects of cancer treatment. Late effects of cancer treatment appear long after the catheter is removed, weekly blood draws cease, and the wigs are tucked away in the back of a closet. A cancer survivor may leave weekly trips to the cancer clinic behind, but late effects can linger for years afterwards. Kathy Steindorf, 43, of Wisconsin, was diagnosed with Hodgkin’s Disease at 38. Four years after entering remission, she began having nightmares that jolted her from sleep to sheet-soaking sweats. â€Å"I woke up from the nightmares with a cold fear,† she said. â€Å"I came to a point where I didn’t want to die, but just wanted to be dead.† Jan O’Daniell, 45, of Texas, hid in her church’s bathroom during mass after being diagnosed with cancer for the second time. â€Å"I didn’t want anyone to know how upset I was,† O’Daniell said. â€Å"I didn’t think I was allowed to be depressed.† Joy T.*, 28, of Illinois, dropped out of high school three years after completing cancer treatment. â€Å"I was so bitter and cynical,† Joy T. said. â€Å"I thought there was no point of going to school if I could just die tomorrow.† Steindorf, O’Daniell, and Joy T. didn’t realize their psychological distress was related to their cancer experience — they had survived, after a... ... â€Å"The first session she asked, ‘This is the first time you’re coming to therapy?’† Joy T. said. â€Å"She told me [my anxiety] was totally normal — I got to talk about a lot of things.† Several years after she dropped out of high school, Joy T. earned her GED. She recently completed her bachelor’s degree in science and healthcare leadership. Steindorf opted not to see a therapist — instead she takes an anti-depressant and leans on her family for support. â€Å"I’m very involved in church and my support circle is awesome,† Steindorf said. Steindorf is thankful that her doctor recognized that she was experiencing psychosocial late effects, but believes other cancer survivors and their doctors don’t pinpoint the problem soon enough. â€Å"Survivors have to know about this — how sad is it if a survivor leads a miserable life after surviving cancer,† Steindorf said.

Mercedes-Benz Advertising Brief & Strategy

Annual Report 2011. Key Figures Daimler Group 2011 Amounts in millions of euros Revenue Western Europe thereof Germany NAFTA thereof United States Asia thereof China Other markets Employees (December 31) Investment in property, plant and equipment Research and development expenditure thereof capitalized Free cash flow of the industrial business EBIT Value added Net profit/loss Earnings/loss per share (in â‚ ¬) Total dividend Dividend per share (in â‚ ¬) 106,540 39,387 19,753 26,026 22,222 22,643 11,093 18,484 271,370 4,158 5,634 1,460 989 8,755 3,726 6,029 5. 2 2,346 2. 20 97,761 38,478 19,281 23,582 20,216 19,659 9,094 16,042 260,100 3,653 4,849 1,373 5,432 7,274 2,773 4,674 4. 28 1,971 1. 85 78,924 36,458 18,788 19,380 16,569 12,435 4,349 10,651 256,407 2,423 4,181 1,285 2,706 -1,513 -4,644 -2,644 -2. 63 0 0. 00 2010 2009 11/10 % change +91 +2 +2 +10 +10 +15 +22 +15 +4 +14 +16 +6 -82 +20 +34 +29 +24 +19 +19 1 Adjusted for the effects of currency translation, increase in reven ue of 10%. Divisions 011 Amounts in millions of euros Mercedes-Benz Cars EBIT Revenue Return on sales Investment in property, plant and equipment Research and development expenditure thereof capitalized Unit sales Employees (December 31) Daimler Trucks EBIT Revenue Return on sales Investment in property, plant and equipment Research and development expenditure thereof capitalized Unit sales Employees (December 31) Mercedes-Benz Vans EBIT Revenue Return on sales Investment in property, plant and equipment Research and development expenditure thereof capitalized Unit sales Employees (December 31) Daimler Buses EBIT Revenue Return on sales Investment in property, plant and equipment Research and development expenditure thereof capitalized Unit sales Employees (December 31) Daimler Financial Services EBIT Revenue New business Contract volume Investment in property, plant and equipment Employees (December 31) 1,312 12,080 33,521 71,730 21 7,065 162 4,418 3. 7% 103 225 32 39,741 17,495 83 5 9,179 9. 1% 109 358 126 264,193 14,889 1,876 28,751 6. 5% 1,201 1,321 251 425,756 77,295 5,192 57,410 9. 0% 2,724 3,733 1,051 1,381,416 99,091 2010 2009 11/10 % change 4,656 53,426 8. % 2,457 3,130 940 1,276,827 96,281 -500 41,318 -1. 2% 1,618 2,696 913 1,093,905 93,572 +12 +7 . +11 +19 +12 +8 +3 1,332 24,024 5. 5% 1,003 1,282 373 355,263 71,706 -1,001 18,360 -5. 5% 597 1,116 368 259,328 70,699 +41 +20 . +20 +3 -33 +20 +8 451 7,812 5. 8% 91 267 29 224,224 14,557 26 6,215 0. 4% 113 193 0 165,576 15,226 +85 +17 . +20 +34 +334 +18 +2 215 4,558 4. 7% 95 223 31 39,118 17,134 183 4,238 4. 3% 78 212 5 32,482 17,188 -25 -3 . +8 +1 +3 +2 +2 831 12,788 29,267 63,725 12 6,742 9 11,996 25,066 58,350 14 6,800 +58 -6 +15 +13 +75 +5 Daimler Marken Mercedes-Benz Cars Daimler Trucks Mercedes-Benz Vans Daimler Buses Daimler Financial ServicesInnovation and Growth We invented the automobile – and now we are passionately shaping its future. As automotive pioneers, we see it as both motivation and a duty to continue our tradition with groundbreaking technologies and superior products. We do our very best for customers who expect the best, and we live and breathe a culture of operational excellence based on shared values. Our corporate history features numerous innovations and pioneering achievements; they are the foundation and ongoing inspiration for our claim to leadership in the auto ­ motive industry. At the same time, our thoughts and actions are guided by the principle of sustainable mobility.With tailored products, we intend to enter new markets and attract additional groups of customers. Our goal is to lead our industry in terms of unit sales, revenue and profitability – and to do so in all the businesses in which we are active. By means of profitable growth, we want to create lasting added value – for our shareholders, customers and employees, and for society in general. Dieter Zetsche Wolfgang Bernhard Christine Hohmann ­Dennhardt Wilfried Port h Andreas Renschler Bodo Uebber Thomas Weber Contents This Annual Report focuses on the innovative products and services with which we intend to utilize the growth opportunities offered worldwide while making a contribution to the mobility of the future.More details are provided inside, especially on pages 28-69. General information on Daimler and on the year 2011 can be found in the first section of the report. The Group’s financial position, liquidity and capital resources, and profitability are described and analyzed in the Management Report. Other sections provide information on our divisions, the topic of sustainability, corporate governance and the consolidated financial statements. 2 Annual Report 2011 | Contents 1 | To Our Shareholders (pages 4-27) 4 10 14 16 22 24 Important Events in 2011 Chairman’s Letter The Board of Management Report of the Supervisory Board The Supervisory Board Daimler Shares | Sustainability (pages 144-155) 146 148 152 154 Sustainability at Daimler Innovation, Safety and the Environment Human Resources Social Responsibility 6 | Corporate Governance (pages 156-175) 2 | Innovation and Growth (pages 28-69) 30 36 40 46 52 58 62 66 Innovation on a Grand Scale The New Compact Cars The Fascination of Electric Mobility What Will Move Us Tomorrow? Global Success Made by Daimler Customer Care Worldwide The Future Is Our Element The Avant-garde of Future Mobility 158 161 167 169 175 Report of the Audit Committee Remuneration Report Integrity and Compliance Corporate Governance Report Declaration of Compliance with the German Corporate Governance Code | Consolidated Financial Statements (pages 176-251) 178 179 Consolidated Statement of Income Consolidated Statement of Comprehensive Income/Loss Consolidated Statement of Financial Position Consolidated Statement of Changes in Equity Consolidated Statement of Cash Flows Notes to the Consolidated Financial Statements Responsibility Statement Independent Auditors’ Report 3 | Management Report (pages 70-127) 72 86 98 105 108 111 112 113 121 Business and General Conditions Profitability Liquidity and Capital Resources Financial Position Daimler AG (Condensed version according to HGB) Overall Assessment of the Economic Situation Events after the End of the 2011 Financial Year Risk Report Outlook 180 181 182 183 250 251 | Additional Information (pages 252-256) 252 254 255 256 Ten Year Summary Glossary Index International Representative Offices Internet | Information | Addresses Daimler Worldwide Financial Calendar 2012 4 | The Divisions (pages 128-143) 130 134 138 140 142 Mercedes-Benz Cars Daimler Trucks Mercedes-Benz Vans Daimler Buses Daimler Financial Services 3 1 | To Our Shareholders | Important Events in 2011 Important Events Gottlieb Daimler and Carl Benz invented the automobile in 1886. The year 2011 was therefore marked by the commemoration of the 125th anniversary of the auto mobile, which started on January 29 with the official celebrations at the Mercedes-Benz Museum. They were followed by various public events, including several organized during the Automobile Summer in Stuttgart.Our employees enthusiastically celebrated the anniversary at numerous parties in the production plants and sales-and-service centers. Following in the footsteps of Gottlieb Daimler and Carl Benz, we will reinvent the automobile again and again, thus shaping the future of mobility. And in jubilee year 2011, we created the right conditions for sustainable and profitable growth with a burst of new models and some important strategic decisions. 2011 Q1. 11 25th anniversary of the automobile. On January 29, 1886, Carl Benz changed the world. He applied to the Berlin Patent Office to register his â€Å"vehicle with gas-engine propulsion† under patent number 37435.Daimler starts jubilee year 2011 with official celebrations under the heading â€Å"125! Years Inventor of the Automobile. † Daimler and Toray found a joint venture. Toray Indu stries, Inc. and Daimler plan to jointly produce and market automobile components made of carbon-fiber-reinforced plastics (CFRP). New C-Class coupe. The two-door has its world premiere at the Geneva Motor Show in early March 2011. It deliberately targets new customers as well as existing ones, and allows a particularly sporty entry into the coupe world of MercedesBenz. The new generation of the C-Class sedan and wagon and the new SLK roadster are also presented in Geneva. Presentation of the Concept A-CLASS in Shanghai.At Auto Shanghai in April, Mercedes-Benz presents the Concept A-CLASS to give an impression of the upcoming new compact class. The proportions of the Concept A-CLASS communicate concentrated dynamism. The car’s expressive lines and surfaces are a key feature of the new Mercedes-Benz design. Supervisory Board appoints Dr. Christine Hohmann-Dennhardt to the Board of Management. Dr. Hohmann-Dennhardt takes charge of the newly created Board of Management area of à ¢â‚¬Å"Integrity and Legal Affairs. † She is responsible for the Legal Department, the Compliance Organization and Corporate Data Protection. New truck brand for the Indian market. In India, Daimler Trucks presents BharatBenz, its fifth truck brand.BharatBenz is the basis for the launch of a new local truck generation, which is to be produced at the new plant in Chennai. Excellent first quarter of 2011. Daimler AG achieved earnings before interest and taxes (EBIT) of â‚ ¬2. 0 billion in the first quarter of the year (Q1 2010: â‚ ¬1. 2 billion). This very positive earnings development reflects the ongoing upward trend in nearly all divisions. 6 1 | To Our Shareholders | Important Events in 2011 Dividend of â‚ ¬1. 85 per share. At the Annual Meeting in Berlin, the Daimler shareholders vote to pay a dividend for the year 2010 of â‚ ¬1. 85 per share. The total dividend distribution thus amounts to approximately â‚ ¬2 billion. Daimler starts worldwide campaign:  "fairplay. Live values. Create value. This campaign directs the attention of employees and executives to the issues of integrity and compliance. The goal is to develop a shared understanding among all Daimler employees of which behavior is right and which is wrong, as well as to promote a corporate culture of trusting cooperation. F-CELL World Drive reaches Stuttgart. After traveling more than 30,000 kilometers around the globe, three MercedesBenz B-Class F-CELL cars with locally emission-free drive systems cross the finishing line in front of the Mercedes-Benz Museum in Stuttgart in due time. During the F-CELL World Drive, Mercedes-Benz impressively demonstrates the qualities of its fuel-cell vehicles with regard to performance and reliability.Presentation of new Actros. The heavy-duty Mercedes-Benz truck has been fundamentally redeveloped. The new Actros represents more than ten years of work, over 20 million test kilometers and more than â‚ ¬2 billion of investment in developm ent and production technology. Strategic framework agreement with Chinese partner. Daimler AG and Beijing Automotive Industry Corporation (BAIC) sign a strategic framework agreement. A total of approximately â‚ ¬2 billion is to be invested in the joint venture Beijing Benz Automotive Co. , Ltd. (BBAC). Record earnings in the second quarter. Daimler achieves one of its best ever quarterly results in the second quarter of 2011.Group EBIT amounts to â‚ ¬2. 6 billion. Q2. 11 7 Q3. 11 Joint venture between Daimler and Bosch. Daimler and Robert Bosch GmbH sign agreements on the establishment of a 50:50 joint venture for electric motors. The company will operate under the name of EM-motive GmbH and will develop and produce innovative electric motors for electric vehicles. Daimler Financial Services starts operations in India. The newly established subsidiary Daimler Financial Services India Pvt. Ltd. domiciled in Chennai offers customers and dealers a comprehensive range of financing and insurance products. Contract volume of more than US$500 million is targeted by the year 2016.Acquisition of Tognum successfully concluded. Daimler AG and Rolls-Royce Holdings plc secure approximately 99% of Tognum’s shares. The combination of the three companies’ strengths and market access will allow Tognum to become a first-class producer of engine systems. Numerous Mercedes-Benz world premieres at the Frankfurt Motor Show. The revolutionary F125! research car allows a glimpse of the emission-free luxury sedans of the not-too-distant future. There are also world premieres of the new B-Class, the Concept B-Class E-CELL PLUS and the SLS AMG roadster. In addition, Mercedes-Benz presents the new M-Class to the general public for the first time.Presentation of â€Å"Mercedes-Benz 2020† growth strategy. By the year 2020, we want to be the number one among the premium manufacturers – in terms of products, brand, profitability and unit sales. We will devel op the production capacities required for our growth so that they are close to our customers and our markets. First truck from Daimler and Kamaz. Daimler Trucks and Russian truck producer Kamaz present the prototype of a jointly developed truck with Daimler components. Daimler and Kamaz will intensify their collaboration in the future, especially on truck cabs. First new Citaro delivered. Trade experts see a great future for the completely revised best-selling Mercedes-Benz city bus.It sets benchmarks above all with its safety concept and its new design. Final approval for truck joint venture in China. The Chinese Ministry of Commerce grants final approval for Beijing Foton Daimler Automotive Co. , Ltd. (BFDA). Daimler will hold a 50% interest in the joint venture and can thus participate in the growth of the Chinese market for medium and heavy trucks. 8 1 | To Our Shareholders | Important Events in 2011 First Sprinter produced in China. In addition to the Vito and Viano models, whi ch have been successfully produced and sold in China since 2010, the Mercedes-Benz Sprinter is now also rolling off the assembly lines at Fujian Daimler Automotive Co. Ltd. The Sprinter is the first premium product in the Chinese market for large vans. Closer cooperation between Daimler and BAIC. Daimler and BAIC (Beijing Automotive Group Co. , Ltd. ) agree to extend their wide-ranging strategic partnership. The letter of intent states that both companies will assess further possibilities for technological collaboration and for vehicles with alternative drive systems. Daimler plans sale of EADS shares. Daimler and the German government have agreed in principle that the KfW Bank Group will acquire 7. 5% of the shares in EADS from Daimler. The transaction is to take place in 2012. 50,000 customers at car2go. ar2go, the world’s first fully flexible car-rental service to operate on a per-minute basis, passes the milestone of one million rentals. At the same time, the 50,000th car 2go customer worldwide is registered at the Hamburg car2go shop. New Actros is â€Å"Truck of the Year 2012. † Truck journalists from 24 European countries elect the new Actros, the flagship of the Mercedes-Benz fleet of commercial vehicles, as the best truck of the year. With a total of eight titles, Mercedes-Benz is now the most successful brand in the competition for honors for technological progress. Presentation of heavy-duty Fuso truck with hybrid drive. Fuso presents its first heavy-duty truck with hybrid drive at the Tokyo Motor Show: the Super Great HEV.The first test carried out under real-life conditions show that fuel consumption has been improved by up to 10% compared with conventional trucks with diesel engines. Q4. 11 9 25 years of the automobile and excellent financial results – 2011 stands for both at Daimler. And that pleases us all the more because we promised you a year ago that our jubilee year would be another successful year for your company. We kept our word with: – Group revenue of 106. 5 billion euros, – EBIT of 8. 8 billion euros, which is well above the prior year, – and net profit of 6. 0 billion euros. These aren’t just very respectable results; they are among the best in our history. Our return on net assets of 19. 9 percent was well above our target of eight percent. In short, we created value.And of course, our success will also benefit you: The Board of Management and the Supervisory Board will propose an increase in the dividend to â‚ ¬2. 20 per share at the Annual Meeting. Now what were the key developments in our divisions? At Mercedes-Benz Cars, we set three records in 2011. Never before have we had better unit sales, revenue or EBIT. This was chiefly accomplished on the strength of our Mercedes-Benz brand and its ongoing invigoration through innovative products. Whether the M- or B-Class, the C coupe or the SLS AMG roadster, our new models are all very popular. At the same time , in 2011 we defined our long-term growth strategy: â€Å"Mercedes-Benz 2020. At its center is the extension of our ambition to lead: With the strongest brand and the best products, we aim to be number one in premium-segment unit sales as well – by the end of this decade at the latest. To that end, we need to achieve sustainable, profitable growth and expand our activities close to our growing customer base. 2011 was also a very good year for Daimler Trucks. Worldwide, we were able to increase unit sales and revenue by 20 percent, and EBIT by more than 40 percent. In June, we introduced the new Mercedes-Benz Actros, our most important heavy-duty truck of this decade. It was promptly voted â€Å"Truck of the Year. † In North America, we further strengthened our market leadership in the medium- and heavy-duty segment.And with Fuso in Asia, we increased our unit sales despite the natural disaster in Japan. 10 1 | To Our Shareholders | Chairman’s Letter â€Å" The jubilee year of the automobile was another successful year for Daimler. But we believe we can do even better. † 11 Mercedes-Benz Vans posted unit sales growth of about 18 percent – thanks primarily to the success of the new-generation Vito and Viano. Both models are now available in China, where we also started production of the Sprinter. At Daimler Buses, revenue and earnings decreased due to weaker market demand for complete buses. However, we clearly maintained the leading position in all our key markets.Exceptionally good news also comes from Daimler Financial Services, where three new records were set in 2011: for new business, contract volume and earnings. In addition, we expanded our range of services with the new â€Å"Mobility Services† business unit. Here we are offering innovative service packages with a focus on sustainable mobility. All of this contributed to an excellent performance in 2011. It is all the more remarkable given that general economic risks increased in the second half of the year due to the crisis in the euro zone. In 2012, we will continue to face headwinds in our European markets. However, from today’s perspective, we expect worldwide economic growth of around 2. 5 percent. And global automotive demand is likely to grow even faster in the years ahead.We intend to participate in this growth – and to an above-average extent. 2011 was a successful and important year. But we believe we can do significantly better in the medium and long term; that also applies to our share price. We strive to attain leadership in all our businesses. In doing so, we draw on the strengths of the Daimler Group: – as a full-line supplier of premium cars, trucks, vans, buses and services; – with Mercedes-Benz as our core brand in all divisions; – and as an innovation and technology leader. The combination of these Daimler strengths produces potential that we intend to fully utilize in the coming years . Specifically, we have efined four strategic growth areas: – strengthening our core business in traditional markets, – conquering new growth markets, – extending our leadership in environmentally friendly technologies and in the field of safety, – and developing and implementing new mobility concepts. 12 1 | To Our Shareholders | Chairman’s Letter In all of this, one thing remains clear: A company’s success stands or falls with the skills and commitment of its workforce. The employees of your company are doing a great job; for that they deserve the thanks of the Board of Management. We will continue to systematically promote excellence in the future. One specific target is the development of first-class female and international talent. Integrity is another issue that is gaining importance – and not just at Daimler. What does that mean in a corporate context?In brief, it means that â€Å"make a decent return† and â€Å"make re turns decent† are two sides of the same coin. Integrity is more than just formal compliance with laws and regulations. It is an ethical attitude, a sort of â€Å"internal compass† that keeps us on the right path even in complex business situations. Many events of the past twelve months have confirmed once again that one of the most important â€Å"currencies† is trust – whether it’s in business or politics, in public or private life. Ultimately, Daimler owes its sustained success to its trusted relationships with customers, business partners, employees and neighbors – and of course with you, our shareholders.We would like to sincerely thank you for your confidence in us. We will make every effort in 2012 to justify that confidence once again. Sincerely, Dieter Zetsche 13 The Board of Management Andreas Renschler | 53 Daimler Trucks Appointed until September 2013 Wolfgang Bernhard | 51 Manufacturing and Procurement Mercedes-Benz Cars & Mercede s-Benz Vans Appointed until February 2013 Christine Hohmann-Dennhardt | 61 Integrity and Legal Affairs Appointed until February 2014 Bodo Uebber | 52 Finance & Controlling, Daimler Financial Services Appointed until December 2014 Thomas Weber | 57 Group Research & Mercedes-Benz Cars Development Appointed until December 2013Wilfried Porth | 53 Human Resources & Labor Relations Director Appointed until April 2017 Dieter Zetsche | 58 Chairman of the Board of Management, Head of Mercedes-Benz Cars Appointed until December 2013 14 15 Report of the Supervisory Board Dear Shareholders, the Supervisory Board dealt in detail with the operational and strategic development of the Daimler Group in seven meetings during the 2011 financial year. In the year 2011, the Supervisory Board performed its tasks as laid down by applicable law, the Articles of Incorporation and its rules of procedure, and continually advised and supervised the Board of Management with the management of the company.Followi ng careful reviews and consultations, the Supervisory Board passed resolutions on numerous business matters for which its consent was required, such as investment and personnel planning, capital changes at companies of the Group, investments and divestments, expansion of production capacities in existing cooperations, and the conclusion of contracts of particular importance for the Group. In addition, the Supervisory Board examined for example whether the risk report, the financial reporting and the annual financial statements were in conformance with requirements. The Board of Management also informed the Supervisory Board about a large number of transactions not requiring the Supervisory Board’s consent and the two boards discussed those matters together, for example, the further development of strategic programs in the various divisions and the status of various cooperation projects.The Supervisory Board discussed the information and evaluations that were material for its decisions and suggestions together with the Board of Management. The Supervisory Board meetings were regularly prepared in separate discussions of the members representing the employees and the members representing the shareholders with the members of the Board of Management. In each meeting of the Supervisory Board, there was a so-called executive session, in which the members of the Supervisory Board were able to discuss topics in the absence of the members of the Board of Management. No member of the Supervisory Board attended less than half of the meetings in the past financial year.The Chairman of the Supervisory Board was regularly informed by the Chairman of the Board of Management about all significant operating developments as well as personnel changes and appointments. Daimler’s business activities continued to develop very successfully during the year 2011. Unit sales and revenues increased in almost all the automotive divisions, in some cases substantially. Earnin gs from ongoing operations were significantly higher than in 2010. The Mercedes-Benz Cars and Mercedes-Benz Vans divisions achieved their targeted rates of return already in the first half of 2011. The good business development generally continued in the second half of the year, although earnings were adversely affected by model changes, higher material costs and exchange-rates movements.Daimler is currently making substantial investments, with support from the Supervisory Board, in new technologies, new markets and new products, in order to strengthen the Group’s competitive position for the future. A question of relevance for the work of the Supervisory Board throughout the year 2011 related to the possibility to plan further developments and their stability. The general economic outlook, and in particular the situation in the financial markets, was marked by significant risks and uncertainties. An additional factor in the first half of the year was the hardto-assess impact of the natural disaster in Japan. The Board of Management and the Supervisory Board also care-fully monitored the economic situation in China, one of the Group’s key markets.In the euro zone, the high levels of state and public-sector debt became increasingly important as factors causing uncertainty and restricting growth. In general, the Supervisory Board assessed the development during 2011 in absolute terms as positive, and in view of the risk described above, was in agreement with the risk-aware approach of the Board of Management. The Supervisory Board dealt in detail with the development of Daimler’s share price, and discussed at length with the Board of Management about its causes and proposals, as well as the expected impact on the share price of strategic projects. 16 1 | To Our Shareholders | Report of the Supervisory Board Dr. Manfred Bischoff, Chairman of the Supervisory Board.In addition to the usual key financial metrics, the Board of Management regularl y informed the Supervisory Board about important topics such as: – the Group’s profitability, especially in terms of return on equity, and its liquidity situation, – the internal control and risk management system including compliance, – the cost of risk in the financial services business, – the development of commodity prices, especially of raw materials, and – the general economic situation in the main sales markets, in particular in view of developments in the financial markets. The Supervisory Board also dealt with safeguarding the Group’s long-term profitability, fundamental questions of corporate planning including financial, investment, sales and human resources planning, developments in the companies of the Group, revenue developments and the situation of the Group, as well as the ongoing implementation of measures to secure pioneering and sustainable mobility for the future.The latter was dealt with also considering current a nd future requirements under the heading of â€Å"digital life,† with special reference to the Group’s products and services. The Supervisory Board was occupied with these topics going beyond the operating business in close communication with the Board of Management and especially intensively in a two-day strategy workshop, which this year focused in particular on conditions and development opportunities in China in order to properly reflect the special importance of the Chinese market. Cooperation between the Supervisory Board and the Board of Management. All the members of the Board of Management attended all the meetings of the Supervisory Board.In the meetings, there was an intensive and open exchange of opinions and information concerning the position of the Group, business and financial developments, fundamental issues of corporate policy and strategy, and development opportunities in important growth markets. Any deviations from the planning were explained in de tail to the Supervisory Board by the Board of Management. The members of the Supervisory Board regularly prepared for upcoming resolutions on transactions requiring Supervisory Board consent on the basis of documentation provided in advance by the Board of Management. They were supported by the relevant committees, and discussed the actions and transactions upon which decisions were to be taken with the Board of Management.Furthermore, the Board of Management informed the Supervisory Board with the use of monthly reports and quarterly risk reports about the most important performance figures and risks and submitted the interim reports to the Supervisory Board. The Supervisory Board was kept fully informed of specific matters also between its meetings. As required in individual cases, following consultation with the Chairman of the Supervisory Board, the members were requested to pass resolutions in writing. In addition, the Chairman of the Board of Management informed the Chairman o f the Supervisory Board in regular discussions about important developments and consulted with him on upcoming decisions. 17Topics discussed at the Supervisory Board meetings in the year 2011. In January 2011, the Supervisory Board dealt with equity-capital changes at subsidiaries of Daimler North America Corporation. In a meeting in February 2011, the Supervisory Board appointed Dr. Christine HohmannDennhardt, an ex-judge at Germany’s Federal Constitutional Court, as a member of the Board of Management for the position of Integrity and Legal Affairs, which had been newly created by a resolution of September 2010. As of December 16, 2011, Bodo Uebber was reappointed as a member of the Board of Management with responsibility for Finance & Controlling and Daimler Financial Services.In the presence of the external auditors, the preliminary key figures of the annual company and consolidated financial statements for 2010 and the dividend proposal to be made at the 2011 Annual Shar eholders’ Meeting were discussed in the same meeting. The preliminary key figures for the year 2010 were announced at the Annual Press Conference on February 16, 2011. In another meeting held in February 2011, the Supervisory Board dealt with the annual company financial statements, the annual consolidated financial statements and the combined management report for Daimler AG and the Daimler Group, each of which had been issued with an unqualified audit opinion by the external auditors, as well as the reports of the Audit Committee and the Supervisory Board, the corporate governance report and the remuneration report and the proposal on the distribution of distributable profit.In preparation, the members of the Supervisory Board were provided with comprehensive documentation, some of it in draft form, including the Annual Report with the consolidated financial statements according to IFRS, the combined management report for Daimler AG and the Daimler Group, the corporate gove rnance report and the remuneration report, the annual company financial statements of Daimler AG, the audit report of KPMG for the annual company financial statements of Daimler AG, for the consolidated financial statements and for the combined management report, the proposal of the Board of Management on the distribution of distributable profit, and the drafts of the reports of the Supervisory Board and of the Audit Committee. The Audit Committee and the Supervisory Board dealt with those documents in detail and discussed them intensively in the presence of the external auditors, who reported on the results of their audit and were available to answer supplementary questions and to provide additional information.Following the final results of the review by the Audit Committee and its own review, the Supervisory Board declared its agreement with the results of the audit by the external auditors, determined that no objections were to be raised, and approved the financial statements an d the combined management report as presented by the Board of Management. The company financial statements of Daimler AG for the year 2010 were thereby adopted. The Supervisory Board also consented to the proposal made by the Board of Management on the distribution of distributable profit and approved the report of the Supervisory Board, the corporate governance report and the remuneration report in the current drafts.Furthermore, the Supervisory Board approved its proposed decisions on the items of the agenda for the 2011 Annual Shareholders’ Meeting. In addition, the Supervisory Board received information on the status of antitrust investigations of European manufacturers of commercial vehicles by the EU Commission and approved an investment framework for the submission of a voluntary takeover bid for Tognum AG together with Rolls-Royce. Finally, the Supervisory Board dealt with topics of Board of Management remuneration and approved the external board positions and sidelin e business activities of the members of the Board of Management as presented in the meeting.Two Supervisory Board meetings were held in April. In the first of those two meetings, which was held straight after the Annual Shareholders’ Meeting, the Supervisory Board elected Dr. Manfred Bischoff as the Chairman of the Supervisory Board – as previously announced in the election proposal made at the Annual Shareholders’ Meeting. Pursuant to the rules of procedure of the Supervisory Board, its Chairman also chairs the Mediation, Nomination and Presidential Committees. To replace the departing Dr. Manfred Schneider, Dr. Jurgen Hambrecht was elected to the Mediation Committee and to the Presidential Committee. In the place of Dr. Manfred Schneider and Lynton R.Wilson, Dr. Paul Achleitner and Sari Baldauf were elected to the Nomination Committee. In addition, due to the resolution by the Annual Shareholders’ Meeting amending the Articles of Incorporation with rega rd to Supervisory Board remuneration, the Supervisory Board decided to amend the wording of the declaration of compliance accordingly, subject to the amended Articles of Incorporation being entered in the Commercial Register. In the declaration of compliance, the explanation of the lack of a performancerelated component of remuneration includes an explanation of the remuneration paid to the Supervisory Board of Daimler AG. With the amendment o the Articles of Incorporation, the existing apportioning model was replaced with an additive model, in order to better reflect the generally increased requirements in particular with consideration of additional activities of Supervisory Board members in committees. In the second meeting in April 2011, the Supervisory Board dealt with the course of business and results of the first quarter, as well as with a status report on the situation in Japan, which had been updated since previously being dealt with in March 2011, in particular the situati on of the Japanese companies of the Group and the local employees after the earthquake, tsunami and reactor accident. In addition, the Supervisory Board granted its consent to the closure of Treasury units in Belgium and to a capital increase for the car joint venture in China, Beijing Benz Automotive Co. , Ltd.In May, the Supervisory Board was informed about the stage of the Tognum transaction and the increase in the price offered. 18 1 | To Our Shareholders | Report of the Supervisory Board In addition to discussing the business development and results of the second quarter, in its meeting in July, the Supervisory Board granted its consent for capital contributions to the German pension plan, for the execution of equity-capital changes at the subsidiary Daimler Trucks North America, and for the expansion of production capacity for the truck joint venture with Foton, a Chinese truck producer. In the same meeting, the Supervisory Board also dealt with the new pension plan and the to pics for the upcoming strategy workshop.Furthermore, it reappointed Wilfried Porth as a member of the Board of Management with responsibility for Human Resources and as Labor Relations Director effective as of May 1, 2012. During the two-day strategy workshop in September, as every year, the Supervisory Board first of all received information on the stage of implementation of the strategic goals set in previous years by the Board of Management for Daimler AG and the divisions. Against the backdrop of the current economic situation, the Supervisory Board discussed the stage of implementation of projects initiated by the individual divisions, the positioning of the Group and its divisions with regard to the competition, and the brand and product strategies.Other key areas of the strategy workshops were: – growth opportunities in the various markets with a focus on China, – analyses of competitors, – status reports on the various cooperations, – the latest t rends in customer behavior, also with regard to the future development of urban mobility and the use of modern media and social networks, – the overall technology and market strategy for safeguarding sustainable mobility, – the technological development of internal-combustion engines, – electric, hybrid and hydrogen drive systems, – specific requirements placed on such drive systems in important markets, in China for example, – management capacities and other human resources issues, especially in specific growth markets, and – other strategic topics. In December, the Supervisory Board dealt in detail on the basis of comprehensive documentation with the operational planning for the years 2012 and 2013. This included discussion of existing opportunities and risks and the Group’s risk management. The Supervisory Board also decided on the financing limits for the year 2012 and dealt with a progress report on EADS and the planned sale of 7 . 5% of the shares in EADS to the KfW banking group.Other matters discussed in the December meeting included corporate governance and Board of Management remuneration. Corporate governance. Although the German Corporate Governance Code was not amended in the period under review, the Supervisory Board was continually occupied with the standards of good corporate governance, including the green paper of the European Commission on that subject. An important precondition for effective cooperation in the Supervisory Board in the sense of good corporate governance, in addition to the members’ prioritized specialist expertise, is their diversity to adequately reflect the Group’s size and internationality in terms of nationality, gender, ethnic origin and experience.In connection with future proposals on candidates for election to the Supervisory Board, the Supervisory Board of Daimler AG pays attention to internationality and balance, especially with regard to gender, and see s this as a contribution to strengthening Daimler’s claim to leadership in the automotive industry. With the election of Petraea Heynike, the Supervisory Board has achieved a proportion of 20% female members representing the shareholders, which is at least to be maintained and if possible increased in the coming years. The members of the Supervisory Board of Daimler AG are obliged to disclose potential conflicts of interest to the entire Supervisory Board and not to participate in discussing or voting on topics which could lead to a conflict of interest. There were no indications of any such potential conflicts of interest in 2011.In its meeting in April, the Supervisory Board decided on an amendment to its rules of procedure. The Code’s suggestion that the maximum possible appointment period of five years should not be the rule with first-time appointments to the Board of Management will be complied with in the future: First-time appointments – and only those à ¢â‚¬â€œ will generally be made for three years only. In its December meeting, the Supervisory Board updated and amended the wording of the rules of procedure of the Supervisory Board and its committees, and approved the declaration of compliance with the German Corporate Governance Code pursuant to Section 161 of the German Stock Corporation Act (AktG).With the two exceptions explained in the declaration, all the recommendations of the Code have been complied with and continue to be complied with. 19 The Supervisory Board last arranged for an externally moderated efficiency review to be carried out during the year 2010, thus fulfilling the requirement to carry out a regular review of its efficiency in accordance with its own rules of procedure and the German Corporate Governance Code. The results of the efficiency review indicate very good cooperation within the Supervisory Board and with the Board of Management. There was no indication of any need for fundamental action or changes. However, some suggestions were made, which will be put into practice.Corporate governance at Daimler is described in detail in the Corporate Governance Report on pages 169 ff and in the Remuneration Report on pages 161 ff of this Annual Report. Personnel changes in the Supervisory Board. After the end of the Annual Shareholders’ Meeting held on April 13, 2011, a member representing the shareholders, Dr. Manfred Schneider, stepped down from the Supervisory Board of Daimler AG. As proposed by the Supervisory Board, Petraea Heynike was newly elected as a member of the Supervisory Board repre ­ senting the shareholders with effect as of the end of that Annual Shareholders’ Meeting. Dr. Manfred Bischoff and Lynton R. Wilson, whose periods of office also ended at the end of the Annual Shareholders’ Meeting, were reelected.The election proposal of the Supervisory Board to the Annual Shareholders’ Meeting was based on a recommendation made by the Nomination Co mmittee and a corresponding resolution by the members of the Supervisory Board representing the shareholders. Personnel changes in the Board of Management. In a meeting in February 2011, as mentioned above, the Super ­ visory Board appointed Dr. Christine Hohmann ­Dennhardt, an ex ­judge at the German Federal Constitutional Court, as a member of the Board of Management for the position of Integrity and Legal Affairs, which was newly created by resolution of September 2010, for a period of three years as of February 16, 2011. Bodo Uebber was reappointed as a member of the Board of Management responsible for Finance & Controlling and Daimler Financial Services for a further three years as of December 16, 2011.In the Supervisory Board meeting in July 2011, in line with the new regulation on periods of service for reappointments, Wilfried Porth was reappointed for another five years as a member of the Board of Management responsible for Human Resources and as Labor Relations Direc tor as of May 1, 2012. Audit of the 2011 financial statements. The financial state ­ ments of Daimler AG and the combined management report for the Company and the Group for 2011 were duly audited by KPMG AG, Wirtschaftsprufungsgesellschaft, Berlin, and were given an unqualified audit opinion. The same applies to the consolidated financial statements for 2011 prepared accord ­ ing to IFRS, which were supplemented with additional notes.In the presence of the auditors in a meeting in early February 2012, the Supervisory Board discussed the preliminary key figures of the annual company and consolidated financial statements for 2011 and the dividend proposal to be made at the 2012 Annual Shareholders’ Meeting. The preliminary key figures for the year 2011 were announced at the Annual Press Conference on February 9, 2012. In another meeting in late February 2012, the Supervisory Board dealt with the annual company financial statements, the annual consolidated financial stateme nts and the combined management report for Daimler AG and the Daimler Group, each of which had been issued with an unqualified audit opinion by the external auditors, as well as the reports of the Audit Committee and the Supervisory Board, the corporate Report on the work of the committees The Presidential Committee convened four times in 2011.It dealt primarily with corporate governance topics and ques ­ tions of remuneration, as well as personnel matters of the Board of Management. As in previous years, compliance targets constituted part of the individual target agreements of the members of the Board of Management. The Audit Committee met seven times in 2011. Details of those meetings are provided in a separate report of this committee (see page 158 ff). The Nomination Committee convened twice in 2011. Among other matters, it prepared a recommendation for the Supervisory Board’s proposal on a candidate for election to the Supervisory Board of Daimler AG representing the share ­ holders.The proposal gave due consideration to stipulations regarding the structure, orientation and qualification profile of the members of the Supervisory Board representing the shareholders and to corporate governance requirements. As in previous years, the Mediation Committee, a body required by the provisions of the German Codetermination Act (MitbestG), had no occasion to take any action in 2011. The chairmen of the committees informed the members of the Supervisory Board about the activities of the committees and their decisions, in each case in the Supervisory Board meeting following such decisions. 20 1 | To Our Shareholders | Report of the Supervisory Board governance report and the remuneration report, and the proposal on the distribution of distributable profit.In preparation, the members of the Supervisory Board were provided with comprehensive documentation, some of it in draft form, including the Annual Report with the consolidated financial statements accor ding to IFRS, the combined management report for Daimler AG and the Daimler Group, the corporate governance report and the remuneration report, the annual company financial statements of Daimler AG, the audit report of KPMG for the annual company financial statements of Daimler AG, for the consolidated financial statements and for the combined management report, the proposal of the Board of Management on the distribution of distributable profit, and the drafts of the reports of the Supervisory Board and of the Audit Committee. The Audit Committee and the Supervisory Board dealt with those documents in detail and discussed them intensively in the presence of the external auditors, who reported on the results of their audit and were available to answer supplementary questions and to provide additional information.Following the final results of the review by the Audit Committee and its own review, the Supervisory Board declared its agreement with the results of the audit by the externa l auditors, determined that no objections were to be raised, and approved the financial statements and the combined management report as presented by the Board of Management. The company financial statements of Daimler AG for the year 2011 were thereby adopted. The Supervisory Board also consented to the proposal made by the Board of Management on the distribution of distributable profit and approved the report of the Supervisory Board, the corporate governance report and the remuneration report in their current drafts.Furthermore, the Supervisory Board approved its proposed decisions on the items of the agenda for the 2012 Annual Shareholders’ Meeting. Appreciation. The Supervisory Board thanks all of the employees and the management of the Daimler Group for their personal contributions to the successful year 2011. Special thanks are due to a longstanding member of the Supervisory Board, Dr. Manfred Schneider, who stepped down in April after many years of close involvement a nd exceptional personal commitment to the Group. Stuttgart, February 2012 The Supervisory Board Dr. Manfred Bischoff Chairman 21 The Supervisory Board Dr. Manfred Bischoff Munich Chairman of the Supervisory Board of Daimler AG Other supervisory board memberships/directorships: Fraport AG Royal KPN N. V.SMS GmbH – Chairman UniCredit S. p. A. Voith GmbH – Chairman Erich Klemm* Sindelfingen Chairman of the General Works Council, Daimler Group and Daimler AG; Deputy Chairman of the Supervisory Board of Daimler AG Dr. Paul Achleitner Munich Member of the Board of Management of Allianz SE Other supervisory board memberships/directorships: Bayer AG RWE AG Allianz Investment Management SE – Chairman Allianz Global Investors AG Sari Baldauf Helsinki Former Executive Vice President and General Manager of the Networks Business Group of Nokia Corporation Other supervisory board memberships/directorships: Hewlett-Packard Company F-Secure Corporation Fortum OYj – Chair woman Dr.Clemens Borsig Frankfurt am Main Chairman of the Supervisory Board of Deutsche Bank AG Other supervisory board memberships/directorships: Linde AG Bayer AG Emerson Electric Co. Prof. Dr. Heinrich Flegel* Stuttgart Director Research Materials, Lightweight Design and Manufacturing, Daimler AG; Chairman of the Management Representative Committee, Daimler Group Dr. Jurgen Hambrecht Ludwigshafen Former Chairman of the Board of Executive Directors of BASF SE Other supervisory board memberships/directorships: Deutsche Lufthansa AG Fuchs Petrolub AG – Chairman Trumpf GmbH + Co. KG Petraea Heynike Vevey Former Executive Vice President of the Executive Board of Nestle S. A. since April 13, 2011) Other supervisory board memberships/directorships: Schulich School of Business Jorg Hofmann* Stuttgart German Metalworkers’ Union (IG Metall), District Manager, Baden-Wurttemberg Other supervisory board memberships/directorships: Robert Bosch GmbH Heidelberger Druckmaschinen AG Dr. Thomas Klebe* Frankfurt am Main General Counsel of the German Metalworkers’ Union (IG Metall) Other supervisory board memberships/directorships: Daimler Luft- und Raumfahrt Holding AG ThyssenKrupp Materials International GmbH Gerard Kleisterlee Amsterdam Former President and CEO of Royal Philips Electronics N. V. Other supervisory board memberships/directorships: Vodafone Group Plc. – Chairman De Nederlandsche Bank N. V. Royal Dutch Shell Plc. Dell Inc.Jurgen Langer* Frankfurt am Main Chairman of the Works Council of the Frankfurt/Offenbach Dealership, Daimler AG 22 1 | To Our Shareholders | The Supervisory Board Ansgar Osseforth* Sindelfingen Manager Mercedes-Benz Research and Development; Member of the Works Council, Sindelfingen Plant, Daimler AG until November 30, 2011 Valter Sanches* Sao Paulo Secretary of International Relations of Confederacao Nacional dos Metalurgicos/CUT Stefan Schwaab* Gaggenau Vice Chairman of the General Works Council, Daimler Group and Daimler AG; Vice Chairman of the Works Council, Gaggenau Plant, Daimler AG Jorg Spies* Stuttgart Chairman of the Works Council, Headquarters, Daimler AG Lloyd G.Trotter Plainville Former Vice Chairman General Electric; President & CEO of the General Electric Group’s Industrial Division; Managing Partner, Founder, GenNx360 Capital Partners Other supervisory board memberships/directorships: PepsiCo Inc. Textron Inc. syncreon Holdings Ltd. syncreon. US Holdings Inc. syncreon. US Inc. Dr. h. c. Bernhard Walter Frankfurt am Main Former Spokesman of the Board of Management of Dresdner Bank AG Other supervisory board memberships/directorships: Bilfinger Berger SE – Chairman Deutsche Telekom AG Henkel AG & Co. KGaA Uwe Werner* Bremen Chairman of the Works Council, Bremen Plant, Daimler AG Lynton R. Wilson Toronto Chairman of the Board of CAE Inc. ; Chancellor of McMaster University Retired from the Supervisory Board: Dr. Manfred Schneider Leverkusen Chairman of the Supervisor y Board of Bayer AG (retired on April 13, 2011)Committees of the Supervisory Board: Committee pursuant to Section 27 Subsection 3 of the German Codetermination Act (MitbestG) Dr. Manfred Bischoff – Chairman Erich Klemm* Dr. Jurgen Hambrecht Dr. Thomas Klebe* Presidential Committee Dr. Manfred Bischoff – Chairman Erich Klemm* Dr. Jurgen Hambrecht Dr. Thomas Klebe* Audit Committee Dr. h. c. Bernhard Walter – Chairman Erich Klemm* Dr. Clemens Borsig Stefan Schwaab* Nomination Committee Dr. Manfred Bischoff – Chairman Dr. Paul Achleitner Sari Baldauf * Representative of the employees 23 Daimler Shares The spread of the sovereign-debt crisis and growing uncertainty about ongoing economic developments caused high volatility in the capital markets. Daimler’s share price fell significantly during the year 2011.In view of a repeated increase in net profit, the Board of Management and the Supervisory Board propose a higher dividend of â‚ ¬2. 20 per share (prior year: â‚ ¬1. 85). 1. 01 Development of Daimler’s share price and major indices End of 2011 End of 2010 11/10 % change -33 -15 -17 +6 -17 -24 Daimler’s share price (in euros) DAX 30 Dow Jones Euro STOXX 50 Dow Jones Industrial Average Nikkei Dow Jones STOXX Auto Index 33. 92 5,898 2,317 12,218 8,455 259 50. 73 6,914 2,793 11,578 10,229 341 Turbulent year on global stock markets. Stock markets continued their very volatile and disparate development in 2011. Against the backdrop of positive economic developments and encouraging company results, the upward trend of the previous year at first continued at the beginning of 2011.A number of negative factors such as the worsening debt crisis in the euro zone, the violent conflicts in North Africa and the Middle East, the natural disaster in Japan and growing fears of inflation then led to sharp falls in share prices in March. However, following good quarterly results of companies in Europe and the United States, stoc k markets recovered quickly and reached their peaks for the year in May. After moving sideways for several months, share prices generally declined at the beginning of August due to the weaker economic outlook. The exacerbating financial crisis in Europe and the downgrading of the United States’ creditworthiness raised market fears of a renewed recession during the autumn.As a result, the markets remained very volatile. The index of the most important stocks in the euro zone, the Dow Jones Euro STOXX 50, fell significantly, especially in the second half of 2011, and lost 17% over the full year. Germany’s main index, the DAX, lost 15%. In the United States, the Dow Jones climbed by 6% over the year. The Nikkei index in Japan closed 2011 down 17% compared with a year earlier. Volatile development of Daimler’s share price in 2011. Automotive stocks made a positive start to the year 2011. Our share profited at the beginning of the year from good unit sales in Decembe r and the encouraging data from the US truck market.Daimler’s share price peaked for the year at â‚ ¬58. 46 on January 18. This was followed by a phase of consolidation. Growing uncertainty had a disproportionately strong impact on the price of cyclical stocks such as Daimler’s. Nonetheless, our share price remained at the level it had reached at the end of 2010 until the end of July, despite negative factors such as the debt crisis in Europe, the natural disaster in Japan and the conflicts in North Africa and the Middle East. Share prices then fell significantly in August. This phase saw strong selling but only a weak propensity to buy. In that trading environment, economically sensitive automotive stocks suffered sharp losses.Although good unit sales were reported during the summer break, investors – especially in the United States – remained very risk averse and reduced the proportion of what they regarded as risky 1. 02 In euros Net profit Key figu res per share 2011 2010 11/10 % change +24 +24 +19 +9 -33 +7 -4 5. 32 5. 31 2. 20 38. 77 33. 92 58. 46 29. 16 4. 28 4. 28 1. 85 35. 62 50. 73 54. 87 30. 35 Net profit (diluted) Dividend Equity (December 31) Xetra share price at year end 1 Highest 1 Lowest 1 1 Closing prices 24 1 | To Our Shareholders | Daimler Shares European stocks in their portfolios. But, benefiting from the positive development of the German stock market and the publication of good third-quarter results in line with market expectations, Daimler’s share price climbed again significantly in October within a very volatile environment.The repeated increase in uncertainty about a resolution of the euro crisis caused the stock markets and automotive stocks to fall again temporarily in November. During this phase, the price of Daimler’s shares reached its low for the year of â‚ ¬29. 16 on November 23. After a brief recovery, our share price remained flat in December and closed the year at a price of â ‚ ¬33. 92 on December 30. ? 1. 01 Our share thus fell by 33% over the full year, which is a weaker performance than the Dow Jones STOXX Auto Index (-24%) and the DAX (-15%). Daimler’s market capitalization at the end of 2011 was â‚ ¬36. 2 billion. In the first several weeks of the year 2012, Daimler’s share price climbed significantly. Dividend of â‚ ¬2. 20. ? 1. 2 The Board of Management and the Supervisory Board will propose to the Annual Shareholders’ Meeting to be held on April 4, 2012 that in view of the good business development the dividend should be increased from â‚ ¬1. 85 to â‚ ¬2. 20 per share. The total dividend payout will thus amount to â‚ ¬2,346 million (prior year: â‚ ¬1,971 million). Broad shareholder structure. ? 1. 07 Daimler continues to have a broad shareholder base of approximately 1. 0 million shareholders. The number of shareholders remained stable compared with 2010, so there was no continuation of the trend of fallin g shareholder numbers that occurred in previous years. There was a steadily growing demand for our shares from private investors during the second half of 2011, mainly in Germany. Kuwait Investment Authority holds 6. 9% of Daimler’s shares and the Renault-Nissan Alliance holds 3. 1%.Aabar Investments PJS, Abu Dhabi (Aabar), notified us in October 2011 that its Daimler voting rights had fallen below the notification threshold of 5% and amounted to 4. 99998% at that time. This was caused by a slight increase in Daimler’s share capital due to the exercise of stock options. In February 2012, Aabar notified us that the number of Daimler shares it physically owned had decreased to approximately 32. 7 million, equivalent to a shareholding of 3. 07%. In connection with the respective shareholding notifications, Aabar also informed us that it has the right to redelivery of the difference between the approximately 32. 7 million shares it physically owns and the 96. 4 million sha res it originally acquired. In connection with its shareholding, Aabar entered into a series of financing transactions.As of 1 February 2012, the new rules pursuant to the German Securities Trading Act (WpHG) require separate incremental disclosures of certain elements of these transactions, which lead to double-counting with respect to parts of Aabar’s total shareholding. Together with shares lent to third parties in connection with financing transactions for which Aabar has a right of redelivery, Aabar still holds 9. 04%. BlackRock Inc. , New York, informed us in August 2011 that it had exceeded the 5% notification threshold as defined by Germany’s Securities Trading Act (WpHG) and that its Daimler voting rights amounted to 5. 7% as of August 11, 2011. Capital Research and Management Company of Los Angeles, which notified us in May 2010 that it held 3. 1% of our shares, is still above the 3% notification threshold stipulated by the WpHG.The treasury shares held by Da imler at the end of 2010 (approximately 0. 2 million shares worth about â‚ ¬7 million) were used during the year under review to satisfy the claims of former AEG shareholders from arbitration proceedings. In total, institutional investors hold 67% of our share capital and private investors hold 20%. Approximately 69% of our equity are in the hands of European investors and approximately 19% are held by US investors. ? 1. 08 1. 03 In euros 65 60 55 50 45 40 35 30 25 20 Daimler share price (high/low), 2011 1/11 2/11 3/11 4/11 5/11 6/11 7/11 8/11 9/11 10/11 11/11 12/11 1. 04 140 130 120 110 100 90 80 70 60 50 Share price index 2/31/10 2/28/11 4/29/11 6/30/11 8/31/11 10/31/11 12/31/11 Daimler AG Dow Jones STOXX Auto Index DAX 25 1. 05 Key figures End of 2011 End of 2010 11/10 % change Share capital (in millions of euros) Number of shares (in millions) thereof treasury shares Market capitalization (in billions) )of euros) Number of shareholders (in millions) Weighting in share index D AX 30 Dow Jones Euro STOXX 50 Long-term credit ratings Standard & Poor’s Moody’s Fitch DBRS 3,060 1,066. 3 0 36. 2 1. 0 3,058 1,065. 6 0. 2 54. 0 1. 0 +0 +0 -100 -33 0 The weighting of Daimler shares in major indices decreased during 2011 due to the negative development of our share price.In the German DAX 30 index, our stock was ranked in seventh position with a weighting of 5. 93% at the end of the year (end of 2010: 7. 51%). ? 1. 05 In the Dow Jones Euro STOXX 50, Daimler shares were represented with a weighting of 2. 26% (end of 2010: 2. 88%). Daimler shares are listed in Frankfurt and Stuttgart. Stock-exchange trading in Germany in the year 2011 amounted to 1,728 million shares (2010: 1,492 million). In addition, Daimler shares are increasingly traded on multilateral trading platforms and in the over-thecounter market. Substantially increased participation in employee share program. In March 2011, eligible members of the workforce were once again able to acquire e mployee shares.A price incentive that was granted for the first time and bonus shares helped to increase the number of participants to 32,200 employees, who acquired a total of 610,300 shares (2010: 19,400 employees acquired 350,700 shares). Annual Shareholders’ Meeting approves management’s proposals with large majorities. Our Annual Shareholders’ Meeting held on April 13, 2011 at the Berlin International Congress Center (ICC) was attended by approximately 5,100 shareholders (2010: 4,700). With 43. 3% of the share capital represented at the Annual Meeting, shareholder representation (attendance plus absentee votes) was higher than in the prior year (40. 3%). In the voting on the items of the agenda, the shareholders adopted the recommendations of the management with large majorities.The shareholders